Benefits and support

Benefits and money advice


Covid-19 update:

Libraries are not currently able to provide assistance with benefits related matters. We have left the contact details of the libraries below so you will have easy access to them when the situation changes.

You should use our on-line facilities to access benefits services.

Up-to-date information about our libraries.

The longest time we can backdate your claim is one month if you don't qualify for state pension credit.
Where possible you should work with your provider to work out what to do.
Get help to pay your bill if you’re on benefits or a low income.
Check if you're eligible, apply online, and find out how to appeal
Information for landlords whose tenants get Housing Benefit.
Overpayments happen if we’ve paid you more Housing Benefit than you are entitled to.
Who can get Local Housing Allowance and current rates
The evidence you need to provide when you make a claim for benefit
Tell us about any change in your circumstance
If you receive housing benefit then you need to tell us when you're going away.
Universal Credit may affect you if you get Housing Benefit