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Green homes grant funding

Funding to make energy-saving retrofit improvements to your home.

Last updated: 6 December 2022

Next review: 6 May 2023

What is it?

We have been successful in receiving funding through the Green Homes Grant Local Authority Delivery Scheme.

The programme LAD 1a concluded in September 2021 and resulted in 35 owner occupier and 20 council homes receiving energy saving installation; currently LAD 1b programme is undergoing and on track to complete 55 properties by the end of August 2022, with 20 council homes already completed.

We have also successfully bid for Sustainable Warmth Competition funding securing a grant for 26 owner occupiers and 10 privately rented to receive measures; the programme is due to start in September 2022.  

How does it work?

Our scheme provides up to £10,000 per home for low-income owner-occupiers (below £40,000 household income) living in a home with an EPC rated G, F, E or D.

If you are a social or private landlord of a home rated D, E, F or G with a tenant earning under £40,000, you can obtain a lower subsidy of up to £5,000 (a contribution of one third will be required from the landlord).

If you don’t meet these criteria, you may still be eligible for a grant under the wider Government scheme.

How to apply for the scheme

If you think you meet the eligibility above, follow the steps below:

  1. Email the Servicestore to register your interest. Or you can call them directly on 020 8496 5525.
  2. Make sure you have the following details ready so that Servicestore can first check your eligibility for the funding scheme:
    • Annual household income
    • Energy Performance Certificate if your home has one.  This can be found online using the GOV.UK website.  
  3. If you meet the criteria, Servicestore will ask for some evidence, including:
    • Proof of ID
    • Proof of income
    • Proof of ownership
    • Current Energy Performance Certificate (EPC) if you have one
    • Where private landlord – proof of property licence from PRPL Team and check fit and proper status
  4. Once evidence is received, Servicestore will arrange a survey of your home to identify suitable improvement measures and get quotes for the works.

Why should I get involved?

Installing energy efficient home improvements can help make your home warmer and more comfortable during the cold months, save you money on your energy bills, and also cuts emissions, which helps to fight against climate change.

What kind of works can I expect?

Each household is expected to receive at least one large measure, typically external wall insulation, with flexibility to install further measures based on the survey of your property (e.g. draught proofing, loft insulation, underfloor insulation, double glazed windows etc) where funding allows.

Frequently asked questions

How do I know if I qualify?

If your household’s income is below £40,000 and your home has an energy performance certificate rated D, E, F or G, you may be eligible. Contact Service Store to find out and start the next steps. If you don’t know if your house has an Energy Performance Certificate, we can help you with this.

Do I have to own my home?

If you are a tenant, your landlord can access a grant to improve your home. Please speak to your landlord and ask them to get in touch with us.

When is the deadline to apply?

We still accept owner occupiers and private landlords to LAD1b and Sustainable Warmth programmes, funding is allocated on a first come, first served basis so get in touch with us as soon as possible.

I have a survey conducted but I don’t want to go ahead?

Before we carry out a survey, Servicestore will provide an overview of the potential improvement measures that may be suitable for your home to help you decide if you would be happy to have the works done. Should you decide not to go ahead with the proposed improvement measures after the survey has been carried out, we may ask you to cover some or all of the survey costs.

How long will works take?

This will depend on the type of measure installed in your home. For a large measure such as external wall insulation, works could take a week to complete.

Will the works be disruptive?

We will discuss with you the plan for the works before they start, however the level of disruption depends on what measures are being installed. If we are installing external wall insulation, the works will be completed on the outside of your home and will involve erecting scaffolding for a short period. Our installers will complete the works to a high standard and will aim to minimise disruption to you wherever possible.

Who will carry out the works?

We are working with a group of installers who have been contracted by ServiceStore. They are all Trustmark and PAS2030 accredited. All contracted suppliers have extensive experience in carrying out a range of energy efficiency improvement measures to homes. All installations will be delivered in accordance with PAS2030 standards and ECO3 delivery guidelines.

Is this expected to save me money in the long run? How much?

Yes, energy efficiency measures should help to reduce your fuel bills. The amount depends on the measures you have installed, the size and build type of your home and current bills.

As an example, wall insulation could help save between £145 to £800 a year on your fuel bills. Insulation will make your home feel warmer and more comfortable and can also help reduce external noise levels.