Frequently asked questions (FAQs) Click to get info
I think I may have Covid-19 and I’m showing the symptoms for the virus. Should I come to a mobile testing centre?
No. If you think you do have Covid-19 you should protect others by booking a test online at www.nhs.uk/coronavirus or calling 119.
I’m feeling slightly unwell but my symptoms are not those associated with Covid-19. Should I get tested just in case?
Yes, there is a chance it could by Covid-19 and by getting tested you will be able to protect your loved ones.
Do I have to book a test at the mobile testing centre?
No, you can just turn up at one of the locations listed above.
Do I have to get a test?
No, the tests are not mandatory. However, by getting tested you will be able to help protect your family and friends if you are found to have the virus. You’ll also be helping to stop the spread of the virus in the borough and protecting the health of everyone.
How will I find out my results?
You will receive an e-mail and/or a text message with your test results from NHS Test and Trace. Only you will receive the results.
What happens if I test positive?
If you receive a positive test result from NHS Test and Trace you should begin self-isolating. The government has now reduced the time you have to isolate from 14 days to 10 days.
What should I bring with me?
Please bring some identification, a face covering (unless you are exempt) and a wifi enabled electronic device to register your test with the NHS Test and Trace website. You may also wish to bring a bottle of water for after the test.
Can I get financial help if I test positive?
Find more information on finical support through Test and Trace Self Isolation Support Payments