Forest Venues privacy notice

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Who we are and what we do?

Forest Venues is the Council’s primary events management department responsible for all matters in connection with hiring the venue.

The Council is the data controller for the purposes of venue hire enquiries and bookings. The purpose of this privacy policy is to tell you about what information we collect about you when you use our service, how we use that information and who we may share it with.

If you have questions regarding this service or our privacy practices, you can contact us by e-mail or in writing at the address below:

Forest Venues
Town Hall
Forest Road
Waltham Forest
London E17 4JF

Tel: 020 8496 8018

Email: venues@walthamforest.gov.uk

Information we hold about you Click to get info

To deliver this service (venue hire enquiries and bookings), we will process name, address, email address, phone number, organisation, event details.

Why we need your information and how we use it? Click to get info

We will use your information to respond to enquiries and to liaise with you to organise your event.

The lawful basis for the processing Click to get info

We need your information to process your venue booking. By submitting your details, you are entering into a contract with the Council and agreeing to the Venue Hire terms and conditions.

If we need to use your information for any other purpose, we will normally obtain your consent before using it. We will not use your information for marketing or sales purposes without your prior explicit consent.

Who your information will be shared with (if applicable) Click to get info

We may share your information with our preferred/verified suppliers, like caterers.

The Council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing, administering public funds, or where undertaking a public function, in order to prevent and detect fraud. You can find our anti-fraud Privacy Notice on our website.