Last updated: 10 January 2024

Next review: 10 January 2025

Application process

Contact Health and Safety for a pre-notification discussion before you apply.

Apply online

Alternatively you can apply by completing:

What happens next?

Registration will be entered onto the cooling tower register within 28 days.

What is a cooling tower and evaporative condenser?

A cooling tower is a device whose main purpose is to cool water by direct contact between water and a stream of air.

An evaporative condenser is a device which cools a fluid by passing that fluid through a heat exchanger, This is itself cooled by contact with water passing through a stream of air, except for:

  • where it contains no water that is exposed to air
  • where its water supply is not connected
  • where its electrical supply is not connected

The main reason that cooling towers are registered is to identify potential areas that could give rise to spread of infectious disease such as legionella. It will also ensure preventative measures are taken to eliminate the risk of such infections to employees and the public.

Regulation summary

See a summary of the regulation relating to this licence on the GOV.UK website.

Consumer complaint

If you wish to complain, you should first contact the service provider directly - preferably in the form of a letter (with proof of delivery). If doesn't work, if you're in the UK GOV.UK gives advice on your consumer rights. From outside the UK, contact the UK European Consumer Centre.

Cooling tower register

Dalenco Foods Ltd

Unit 6, Heybridge Way, Leyton E10 7NE

Help with completing online forms

For those without computers, you can use a self-service PC in any Waltham Forest Library

Staff there can help you to log in and create a MyAccount.