Special educational needs and transport privacy policy

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Who we are and what we do

The Waltham Forest SEN (Special Educational Needs) team determine eligibility for travel assistance, the allocation of passengers to routes, the contracting of service providers to perform these routes and allocate the appropriate staff to these routes and monitor the performance of contractors throughout the period of their contract to ensure they operate safely, legally and meet our customer standard expectations.

SEN team, First floor Wood Street Health Centre, Linford Road, Walthamstow, E17 3LA

Email: SEN team

Why we need your information and how we use it Click to get info

In accordance with the Home to School Travel and Transport Guidance 2014 we have a statutory obligation to make free, suitable, home to school transport arrangements for all eligible children of compulsory school age and promote the use of sustainable travel and transport.

The information you provide us with will be used to undertake the following:

provide you or your child with appropriate services
measure whether our services are improving provision for children with SEN
help us develop and improve our services
complete statistical returns to Government departments.

What type of information is collected from you Click to get info

In order to effectively and efficiently process home to school travel applications the following information is collected:

name
address
date of birth
gender of child
email address
contact number
details of special educational needs and/or disabilities
educational provision
medical information
days transport needed
details of parent/carer including mobile
additional emergency contact details
additional information (free box) in support of application which can include any detail from the applicant
details of transport requirements

Who your information may be shared with (internally and externally) Click to get info

Your data may be shared with the following:

internal departments
other local authorities (education, social care and relevant housing and employment and other services)
the governing bodies of schools, including non-maintained special schools
the governing bodies of further education colleges and sixth form colleges
the proprietors of academies (including free schools, university technical colleges and studio schools)
the management committees of pupil referral units
independent schools and independent specialist providers approved under Section 41 of the Children and Families Act 2014
all early years’ providers in the maintained, private, voluntary and independent sectors that are funded by the local authority
the National Health Service Commissioning Board
Clinical commissioning groups (CCGs)
NHS Trusts
NHS Foundation Trusts
Local Health Boards
Youth Offending Teams and relevant youth custodial establishments
the First-tier Tribunal (SEN and disability)
other third-party organisations, as allowed by law
other partner agencies that provide services on our behalf
agencies with whom we have a duty to co-operate, such as police

How long we keep your information Click to get info

Personal data will not be retained for longer than necessary in relation to the purposes for which they were collected. For those with Special Educational Needs and/or disabilities, data will be retained until the person reaches the age of 25.