Why we need your information and how we use it Click to get info
We are required by legislation to levy and collect Business Rates and BIDS from those who are liable. That legislation is as follows:
- The Non-Domestic Rating (Collection and Enforcement) (Local Lists) Regulations 1989
- The Local Government Finance Acts 1988 and 1992
- The Business Improvement Districts (England) Regulations 2004
We use your information for administering Business Rates and BIDS to set up an account for billing and collection purposes and for processing any reliefs and exemptions applicable.
What type of information is collected from you Click to get info
To bill and collect Business Rates payments we collect the name of individual traders or business name, the property address, any other relevant addresses, bank details and details of occupancy/lease/freehold interest in the property.
To award reliefs and exemptions we require details such as trading account, proof of registration for charities etc.
We also collect phone numbers and email addresses for the purpose of communicating directly with you by email or text when you have missed a payment and/or to offer you a payment arrangement.
Who your information may be shared with (internally and externally) Click to get info
We will use your information for the purpose of performing any its statutory enforcement duties. We will make any disclosures required by law and may also share this information with other bodies responsible for detecting/preventing fraud or auditing/ administering public funds. We may share the details with other organisations that handle public funds and assist in the processing of other benefits.
We will share information with a third party where you have given us written permission to do so.
We will share information with Elected Members of the London Borough of Waltham Forest where they are pursing their legitimate functions and with Member of Parliament for the same reason.
How long we keep your information for Click to get info
We will not keep your information longer than what is necessary. We retain data for current taxpayers back to the start of their liability for business rates.
Where the business is no longer trading at that address, information will be held for six years after the account is paid in full.
Our Data Protection Officer Click to get info
Our Data Protection Officer is Mark Hynes. You can contact him at Data.Protection@walthamforest.gov.uk
Protecting your information Click to get info
Please see the relevant section of the Corporate Privacy Notice.
Your information choice and rights Click to get info
Please see the relevant section of the Corporate Privacy Notice.
Complaints and contact details Click to get info
These are included in the relevant section of the Corporate Privacy Notice.
Information Commissioner’s Office Click to get info
If we’re unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).