How to pay your Business Rates


The Business Rates enquiries number 020 8496 3000 is available from 9am to 1pm, Monday to Friday.

Business Rates are usually paid in 10 monthly instalments from April to January. Contact us if you’d prefer to pay over 12 months, from April to March.

Payments must reach us by the 1st of each month.

If you have problems paying your Business Rates talk to us now. We can help you to set up a suitable payment method and avoid getting into arrears.

You can find the different ways to pay your Business Rates below.


Pay by Direct Debit Click to get info

Direct Debit is a way of paying your bills automatically if you have a bank or building society account.

Paying by Direct Debit means you:

  • don't have to remember to pay each month
  • get a choice of payment dates 1st, 6th, 10th, 15th, 21st or 28th
  • are covered by the Direct Debit guarantee of a refund if something goes wrong
  • can cancel at any time
  • don't need to queue at a bank or post office to pay
  • don't need to write cheques or carry cash

To set up a Direct Debit

The simplest way to do this is to complete the online direct debit form. 

Once you have created your Business Rates Connect account and successfully logged in:

  • click “Show Details”
  • choose the “Direct Debit“ option
  • follow the steps

Alternatively, you can download and complete this Direct Debit form (PDF 75KB)

Please return it to:



Revenue Services

London Borough of Waltham Forest

PO Box 856

London E17 9PN

Pay online Click to get info

You can pay your Business Rates every month online. Payment will arrive in our account the following day.

Have your bank details and Business Rates account reference ready to pay your Business Rates online.

Pay by phone Click to get info

You can use our automated phone system to make a payment by debit card, 24 hours a day, seven days a week.

Have your card details and Business Rates account reference ready then call 020 8496 3000, select option 2.

Visit a PayPoint location to make a payment. You will need to show your bill with the bar code on for cash payments.

If you pay your Business Rates bill this way, you must pay at least 7 days before the due date for the money to reach our account on time.

Find your nearest PayPoint location

Find your nearest Post Office Branch

Pay at your bank Click to get info

If you have telephone or internet banking, you can pay your Business Rates by transferring money to us.

You will need to give your Business Rates account number and our bank details:

Sort code: 20-00-00
Account number: 5323 4460

Contact Click to get info

Revenues and Benefits Service
London Borough of Waltham Forest
PO Box 856 
London E17 9PN

Phone: 020 8496 3000 (9am-1pm, Monday-Friday)