Arrange a commercial large item collection or clearance

If you're a business or a landlord with a bulky item you no longer need, such as a piece of furniture or an appliance, you can pay to have it removed.

We offer three different services:

large item collection (furniture or non-electrical large items)
white goods collection (large electrical items)
clearance service (for mixed collections, or multiple items)

These services are now carried out through our new Waltham Forest servicestore. You can find other business, home and garden services on the Waltham Forest servicestore website.

If you’re a resident, see our resident's large item collection and clearance page.

Furniture and non-electrical items Click to get info

We will collect up to 20 large non-electrical items.

The cost is:

1 to 5 items: £61.40
6 to 10 items: £92.25
11 to 15 items: £123
16 to 20 items: £153.75

Examples of items we collect include:

bicycles
exercise equipment - non electric (running machines included, all-in-one multi gyms only if dismantled)
garden equipment and furniture
household furniture and fittings
musical instruments (except pianos and organs, please pass these on to charity shops)
satellite dishes

If you have more than 20 items to be collected, or the items you have do not appear in the download list above, then please see the section on Our clearance services below.

Book a non-electrical large item collection

You can book a large item collection here. You’ll need to sign in to your My Account, or register if you don’t already have one.

If you need further assistance, contact us: wfdirect@walthamforest.gov.uk

Electrical items (white goods) Click to get info

We can remove your white goods for a fee. The cost will depend on the number and size of items you have.

You can find the cost, plus a list of the items we collect on our Waltham Forest servicestore website, where you can also book a white goods removal.

If possible your items will be cleaned and repaired so that they can be passed on to someone else to use. If this isn’t possible, they will be recycled.

Our clearance services Click to get info

If you have too many items for our collection services, or if you’d like a full clearance service, you can request a clearance quote through our Waltham Forest servicestore website.

We’ll get back to you within two working days. If you need a quote sooner please let us know in the online form.

Cancel or change a large item collection booking Click to get info

You must give us two working days’ notice to cancel or change the collection.

for non-electrical items - change or cancel collection through your online My Account
for white goods (electrical) - change or cancel collection by responding to your confirmation email

Report a missed large item collection Click to get info

If your item wasn’t collected on the working day after your confirmed collection date, please report it to us.

for non-electrical items - in your online My Account as a missed collection. If there's a reason for the missed collection, you'll find this information in your booking
for white goods (electrical) - by responding to your confirmation email

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