Information for tenants


Find out if your landlord has a licence for their rented property, and what do if they don’t.

We keep a public register of all licenced properties in the borough.

To make sure your landlord has a licence, please contact us.

As a tenant, you have the right to complain about your landlord.

If you are experiencing issues with a licensed landlord please contact us.

About landlord references Click to get info

From 1 April 2015, one of the conditions of the licence is that landlords get a reference from a tenant’s previous landlord before letting a property.

And if you’re an outgoing tenant, they must also provide you a reference for a new landlord.

We may ask the licence holder for evidence that these checks have been made.

Contact details Click to get info


Phone 020 8496 3000.