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Pay or appeal your environmental fixed penalty notice (FPN)

Paying your fixed penalty notice (FPN) online is quick and easy. You can also find out how to appeal.

Pay online

Before you pay make sure you have:

  • your FPN number
  • a credit/ debit card

Use one of the links below depending on your FPN number:

  1. If your FPN number starts with an ‘N’ e.g. N11111 visit this online payment page  
  2. If your FPN number starts with 'WF' and consists of 10 to 13 digits e.g. WF123456789 it will have been issued by our third-party contractor 3GS. Please visit their online page to make payment

To make a payment enter your FPN number and card details.

Appeal your Fixed Penalty Notice

We will consider all appeals made against Fixed Penalty Notices up to 14 days after they've been issued.

However, we no longer accept representations made by email. Instead, please complete an online form via our website, an ensure you have the Fixed Penalty Notice reference number (starting with the letter N). You can also attach any supporting documents in evidence. Once we receive your form, we aim to respond within 10 working days.

While we consider your representation, the notice is suspended. That means that no further action will be taken until our Appeals Officer makes their decision. Once this happens, we respond either by email or through your ‘My Account’ (if you're registered with our website.

In exceptional circumstances, where internet access is not available, you can send representations by letter to the address below:

Neighbourhoods Appeals
Town Hall, Fellowship Square
701 Forest Road
E17 4JF

Please note, we cannot consider appeals to Fixed Penalty Notices issued by our third-party contractors, such as 3GS. If you've been issued a Fixed Penalty Notice by a third party contractor and wish to make a representation, follow the instructions on the notice.

To pay a Fixed Penalty Notice, please use the link above. Failure to pay a notice may result in prosecution.