Let us know about somebody sleeping rough

If you are concerned about a rough sleeper, or sleeping rough yourself, please use StreetLink to report it.

StreetLink enables members of the public to connect people sleeping rough with the local services that can support them.

StreetLink then informs our outreach team, who will arrange for the rough sleeper to get access to local services and support. However, this is dependent on the following information:

• Location:  a specific location for the rough sleeping site on the map
• Date and time: details the rough sleeper has been seen at the location
• Description: information about the rough sleeper that will help find them. (Gender, approximate age, what the person looks like, what they are wearing)

You can request to receive details of the action the London Borough of Waltham Forest takes once the StreetLink report is received. An update on what has happened because of your alert will be sent to you by email. 

This service aims to reduce rough sleeping, and the problems associated with rough sleeping. The outreach team provide services including street outreach to people who are street homeless.

We ensure that those rough sleeping are: 

• provided with information, advice and support to access accommodation 
• able to access emergency accommodation in severe weather 
• reconnected to their own community if they do not have a local connection to the area 
• encouraged to access services and support for health and wellbeing 
• linked to services which can support their own and others' safety 

People in housing need or homeless, but not rough sleeping, should be directed to local housing services. 

During extreme weather, we follow our Severe Weather Emergency Protocol.