Social housing

1. After you apply, we’ll review the information and documents you’ve provided and check your eligibility and housing needs.
2. We may contact you if we need more information. 

If your application is successful, we’ll place you in a housing band based on your level of need. 

This band helps decide how quickly you might be offered a home, compared to other people on the waiting list.  

We’ll tell you: 

• which band you’re in.
• the size of property you can bid for.
• the date you can start bidding for homes.

Learn more about property bands and how they work.

Once your application has been accepted, we’ll send you login details for ChoiceHomes, our online choice-based lettings system. 

You’ll be able to: 

• search for available homes.
• place bids during the weekly bidding cycle.

Learn more about choice-based letting.

You must: 

• renew your application every 12 months to stay on the waiting list
• report any changes to your income, household, disability status or contact details 

We’ll explain why your application was not successful at this stage. We’ll also provide information on other housing options that may be available, such as private renting or housing support services. 

If you have any questions or need support with your application, contact our housing team.