Social housing

Let us know about any changes in your circumstances, including:

• change of address or contact details
• medical issues which affect your housing needs
• someone leaving or joining your household
• expressing an interest in sheltered housing

Use the update your details form to submit medical details and request a medical assessment. You can upload documents as part of the medical form.

You cannot update your details online if you are a homeless applicant and want to update address details or add/remove any other household members.

To update your details, you need to use My Account.  

If you have not used My Account before, you’ll need to:  

• register for an account
• link your housing application

1. Once you’ve registered  

Check your email and click the activation link. 

2. Link your housing application  

You can link your application once you have an active account. 

Log into My Account and select housing application or tenancy.  

You’ll need:  

• your housing application or bidding reference number
• date of birth of the main applicant  

If you’re applying for a housing transfer, you will also need:  

• your rent payment reference number
• postcode of your current address  

Once you’ve linked your housing application, you can tell us about any changes to your circumstances.  

If you are updating medical information, you will be able to upload supporting documents as part of the form.