Renew your housing application

You must renew your housing application every 12 months to stay on the housing waiting list

We’ll send you a notification before your renewal date with instructions on how to renew your application.

If you do not renew, your application will be closed, and you may lose your waiting time if you apply again.

Renewing your application:

shows us that you still need housing
gives you a chance to update your details if anything has changed
helps keep the waiting list fair for everyone
makes sure the information we use to assess your application is accurate

How to renew

To renew your application, you need a My Account linked to your housing application.

1. Register for My Account if you do not have one

Register for a My Account.

If you already have an account, you can skip this step.

2. Once you’ve registered

Check your email and click the activation link.

3. Link your housing application

You can link your application once you have an active account.

Log into My Account and select housing application or tenancy.

You’ll need:

your housing application or bidding reference number
date of birth of the main applicant

If you’re applying for a housing transfer

To apply for a housing transfer you will also need:

your rent payment reference number
postcode of your current address

4. Renew your application

Once your My Account is set up and linked, you can renew your housing application by updating your details.

If nothing has changed, you still need to complete the form to confirm your information is up to date.

At the end, there’s a tick box to renew your application.