Thames Water refund
If you have received a letter about the Thames Water commission and wish to request a refund.
Last updated: 23 February 2023
Next review: 23 February 2024
You expect a clean and safe estate. And to keep it that way it’s regularly inspected by place officers, estate supervisors, surveyors and resident representatives. However, sometimes parts might not be up to your standards.
If it is within the estate, please contact your housing support officer to report any issues such as fly tipping, dog fouling, grass cutting.
If you are experiencing anti-social behaviour or noise within your estate, please report using the following forms:
For all other issues outside of your estate, please report these in the usual way.