Multi‑agency escalation and professional challenge guidance

Last updated: 20 February 2026

Next review: 20 February 2027

The Multi‑agency escalation and professional challenge guidance outlines how practitioners across Waltham Forest should work together to resolve professional disagreements swiftly, respectfully, and with the safety of children, young people, and adults at the centre. It emphasises the importance of civility, kindness, and direct communication, particularly via phone or face‑to‑face conversations to prevent delays or misunderstandings.

The guidance sets out clear expectations for information sharing, recording decisions, and timely escalation through a structured four‑step process, ensuring that concerns are addressed promptly and collaboratively to maintain safe, effective multi‑agency practice.