Last updated: 6 November 2025

Next review: 6 November 2026

Set up a Direct Debit

You can pay your bill automatically each month with a Direct Debit.
 
Paying by Direct Debit means you: 

How to set up your Direct Debit: 

  1. Log in to your Council Tax account
  2. Select 'Show details' then 'Direct Debit'
  3. Follow the steps. 

Log in to your Council Tax Connect Account

Read more about registering for an account if you do not already have one

Pay online

You can make a one-time payment of any amount. The payment will be applied to your account the next working day. 

You’ll need your card details and Council Tax account reference number ready. 

Pay by phone

Use our 24/7 automated phone system to pay by debit or credit card.  

Call 03300 889756.  

Have your card details and Council Tax account reference number ready. 

Pay at a Paypoint

You can pay your Council Tax at any PayPoint. You can find these at most Post Offices. You’ll need to take your Council Tax bill so the barcode can be scanned. 
 
Payments must be made at least 7 days before the due date to make sure they reach our account on time. 
 
Find a Paypoint location

Council Tax due dates

Payments are due on the first of each month. 

You can choose to make your payments: 

  • in 10 or 12 monthly instalments
  • every two weeks 

You must make sure you make your payments by the agreed date.

Changing your payment date

You can switch to the 9th or the 25th of the month.  

To change your payment date, contact us with your Council Tax reference number. 

Our promise to you

We promise that: 

  • we will provide a full schedule of your instalments at least 10 days before your first payment
  • If any changes are made to your payments, we will notify you at least 10 days in advance 

Contact us about Council Tax

If you can’t find what you need online, use this form to contact us about Council Tax.

Council Tax query form