Last updated: 5 November 2025

Next review: 5 November 2026

Appeal your Council Tax bill

You can appeal your Council Tax bill if: 

  • you think you’re not responsible for paying the Council Tax
  • you’ve claimed a discount or exemption and this hasn’t been awarded or has been refused
  • you think any item on your bill (apart from Council Tax Support) has been worked out incorrectly
  • a claim for disability reduction hasn’t been granted
  • you have to pay a penalty
  • we have sent you a completion notice, and you don’t agree with the date on it

Disputing your Council Tax liability

You can dispute your liability if you are wrongly named on a Council Tax bill. 

Complete the Council Tax enquiry form

Tell us why you think you’re not liable for paying Council Tax. You’ll need to send us any proof you have when sending your form.  

We will write to tell you of our decision within 2 months of receiving your enquiry. 

Appeal your Council Tax band

Council Tax bands are set by the Valuation Office Agency (VOA).  

If you think your property band is wrong, visit the GOV.UK website to challenge your Council Tax band

You can appeal

Also known as a legal right to challenge, or ‘making a proposal if you think your band is wrong and either: 

  • you have been paying Council Tax on your property for less than 6 months
  • VOA has changed your Council Tax band in the last 6 months 

You may be able to get a refund if you have been in a higher band than you should be.  

Contact us about Council Tax

If you can’t find what you need online, use this form to contact us about Council Tax.

Council Tax query form