Resettlement Scheme Privacy Notice

We are the resettlement team within the Stronger Communities Directorate.

Waltham Forest Council provides support to individuals who seek resettlement in our Local Authority under the various resettlement schemes.  We support refugees who have been provided with sanctuary under: 

• UK Resettlement Scheme - Those individuals assessed by the United Nations High Commissioner for Refugees (UNHCR) as vulnerable and requiring resettlement. Individuals may remain on the scheme for up to 5 years from the date of arrival in the UK. Support may continue after that date if necessary.
• The Afghan Citizens Resettlement Scheme (ACRS), the Afghan Relocations and Assistance Policy (ARAP), the Afghan Resettlement Programme (ARP) -we provide support up to 3 years 

We offer resettled families a comprehensive package of orientation and integration support services, which are tailored to their individual needs.  The resettlement Service collects data to ensure that all processes are completed, and services delivered, so we can provide support and assistance to people who are resettled in our Local Authority.

If you have questions regarding this service or our privacy practices, you can contact us in writing at the address below:

Under the Resettlement Programmes, we receive information from the Home Office for each person we welcome to Waltham Forest. This information is required to ensure individuals are supported appropriately.

The information we receive includes the following 

• Home Office Reference Number
• ARAP Reference Number
• Full Name
• Date of birth
• Sex
• Contact Email
• Contact Mobile
• Mobility, access requirements
• SEND Requirements
• Physical and Mental health and special needs information
• Pregnancy
• English Language Assessment
• Employment

The information is needed as part of the Council's requirements to deliver the resettlement programme. The data is collected and processed to enable the local authority to carry out its obligations to resettle individuals into the Borough. We collect the minimum amount of data that is needed to refer applicants to the relevant services and proceed with the prescribed support plans. 

Consent 

The individual has given clear consent for the Council to process their personal data for the purpose of resettlement. 

We may share your information with other organisations, including:

• Home Office
• NHS
• DWP
• Education partner – ESOL providers
• Housing agency
• Citizens Advice.
• Relevant Charities

Our Data Protection Officer is Mark Hynes. You can contact him at Data.ProtectionOfficer@Walthamforest.gov.uk

Please see the relevant section of the Corporate Privacy Notice

Please see the relevant section of the Corporate Privacy Notice 

These are included in the relevant section of the Corporate Privacy Notice

If we’re unable to resolve your complaint to your satisfaction, you can Make a complaint about how an organisation has used your personal information | ICO