Last updated: 18 March 2025

Next review: 18 March 2026

Who we are and what we do

The Healthy Start vitamin scheme is a universal offer that Waltham Forest Public Health team commissioned for residents of Waltham Forest.

If you have questions regarding this service or our privacy practices, you can contact us by e-mail or in writing at the address below:

Contact us by email: Public.health@walthamforest.gov.uk

Contact us by post, please write to:

Public Health Team
Waltham Forest Council
Waltham Forest Town Hall
Forest Road
Walthamstow E17 4JF

Please note that face-to-face meetings are by appointment only and can be arranged with the service.

Information we hold about you

  • Age group
  • Post code
  • Ethnicity

Why we need your information and how we use it?

The Council will only receive the above-mentioned information about you for the purposes of Contract Monitoring. Collecting this data is important to monitoring that service we provide is fair, equitable and addresses existing health inequalities.

BARTS, Tower Hamlet Care Group, Homerton Hospital and Waltham Forest Family hubs are the distributors of the vitamins. They collect, process, and retain contact details for the members, to provide the service. The providers also collect, process, and retain the demographic information on members’ age, ethnicity and postcode to monitor that the service is equitable. 

The Lawful basis for the processing

The legal basis for processing your personal data is established under Article 6(1)(e) Public Task where the “processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller”

Who your information will be shared with (if applicable)

The Council will not share any data collected during your participation in this project. Data remains between the council and the NHS.

How long we will keep your information

The Council will retain the contract monitoring data for the duration of the contract plus six years.

Our Data Protection Officer

Our Data Protection Officer is Mark Hynes. You can contact him at Data.ProtectionOfficer@Walthamforest.gov.uk

Protecting your information

Please see the relevant section of the Corporate Privacy Notice.

Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice.

Complaints and contact details

Please see the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

If we’re unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).