Last updated: 30 August 2023
Next review: 30 August 2024
Who we are and what we do
The sustainable transport team, based within the Highways and Traffic Management department, is responsible for the electric vehicle charging points that are installed on the public highway in Waltham Forest.
You can contact the team by emailing: Electricvehicles@walthamforest.gov.uk.
Information we hold about you
Information about you is collected by the Charge Point Operators (CPOs), these are the third parties who supply, commission and maintain Electric Vehicle (EV) charging points within the borough. The following CPOs currently operate within Waltham Forest:
- Siemens and their sub-contractor Ubitricity, which is part of the Shell group of companies
- BP pulse
- Liberty Charge
For detailed information on the personal data held by the CPOs, please see their respective privacy notices below:
We do not collect any personal data in respect of the provision and use of the electric vehicle charging points and any associated mobile applications.
Why we need your information and how we use it
We are facilitating the installation of electric vehicle charging points in order to support residents in transitioning to lower emission modes of transport.
For details of the reasons why the CPOs process your personal data, please see their privacy notices below:
The lawful basis for the processing
Your data is collected on the basis of your consent when you use the electrical charging points or any associated mobile applications.
Who your information will be shared with (if applicable)
As above, please see the respective privacy notices of the CPOs which explain when they share data and with whom.
We do not collect any of your personal data in connection with your use of the electric vehicle charging points and so we do not pass on any of your information to other parties.
How long we will keep your information
As above, please see the privacy notices of the CPOs for guidance on their retention periods:
Our Data Protection Officer
Our Data Protection Officer is Mark Hynes, you contact him by email at data.protectionofficer@walthamforest.gov.uk
Protecting your information
Please see the relevant section of the Corporate Privacy Notice.
Your information choice and rights
Please see the relevant section of the Corporate Privacy Notice.
Complaints and contact details
These are included in the relevant section of the Corporate Privacy Notice.
Information Commissioner’s Office
If we’re unable to resolve your complaint to your satisfaction, you can complain to the Information Commissioner's Office (ICO)