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Local land charges privacy notice

Privacy notice for local land charges.

Who we are and what we do

Local Land Charges responds to requests for Land Charge Searches, collating and providing information in connection with the conveyancing process, to customers such as agents, solicitors, professional bodies and members of the public.

Local Land Charges

0208 496 6949

lcenquiries@walthamforest.gov.uk

Economic and Growth

Information we hold about you

We hold information on solicitors and other third-party agents that request a search on properties on behalf of sellers and buyers.

The Information we record is a company name and address, email address, and individual contact within your organisation.

Why we need your information and how we use it

As we are now a digital only service, we no longer accept cheques or paper forms. We accept search forms via email and payments made online or by third party search providers.

Other than solicitors details i.e address and contact details we don’t hold any other personal information. Further information is irrelevant to us and is not required by our services.

The reason we record this information is in order to complete and return to the appropriate person Searches submitted to the Local Land Charges Department. The information is stored on the Land Charges process system and held indefinitely, as required by our Legal Team.

The Lawful basis for the processing

The Local Land Charges Act 1975 requires us to maintain a local land charge register.

In accordance with the data protection act 2018, we need a "lawful basis" for collecting and information about you. There are a variety of different lawful bases for processing personal data which are set out in the data protection act.

The lawful basis on which we rely in order to use the information which we collect about you for the purposes set out in this notice will be: 

  • Legal Obligation

Who your information will be shared with (if applicable)

The only personal information that is entered by clients or solicitors when they make payment via our online payment service. However this goes to finance and a receipt notification comes to us, with minimum info. i.e; last four digits authorisation code, name and registered address of the card.

How long we will keep your information

We are to keep search requests and results up to 6 years, this is an audit requirement.

Our Data Protection Officer

Our Data Protection Officer is Mark Hynes. You can contact him at Data.Protection@walthamforest.gov.uk.

Protecting your information

Please see the relevant section of the Corporate Privacy Notice.

Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice.

Complaints and contact details

These are included in the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

If we’re unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).