Ways you can help


The community response to the recent Coronavirus (COVID19) outbreak has been inspiring. The council continues to work with established community groups to enhance and coordinate support for those in need. For those able to, there are a number of ways to help your local community.

Thanks to the generosity of over 330 Waltham Forest residents and businesses, our Christmas present and Winter Appeal raised £65,146.92.

An initial £9,237.70 (net) of this fund went towards the purchasing of 16,000 gift baskets for vulnerable children during the Christmas period. Following a grant bidding process, 11 organisations have been allocated funds to deliver essential services to residents in need.

This includes:

Organisation Amount Support provided
Age UK WF £2,741.49 Funding an additional person to provide telephone befriending support.
Project Zero £7,500 Providing a hot meals programme for young people in need and a food parcel service for 30 families in considerable need.
Cornerstone Church £7,500 10 weeks of weekly food support for 18 vulnerable families.
Hornbeam Café £7,496 Towards the costs of procurement, preparation and delivery of food deliveries.
The Farm Community Kitchen £2,470 To hire a person to lead on volunteer coordination, food distribution and befriending support.
Christian Kitchen £7,500 Costs of a daily meal for 40 additional homeless people for three months.
Haven House Children’s Hospice £6,000 Funding a ventilator for the hospice.
Whale Song Music Therapy £2,475 Funding weekly one-to-one music therapy sessions for 10 weeks for five young people with challenging behaviour and learning difficulties.
Transition Leytonstone £2,700 Purchase of a solar powered fridge.
Cann Hall Deen and Education Trust £5,400 Expansion of food provisions for vulnerable and homeless residents.
Fifty Plus Elderly Asian Club £2,200 Expansion of food distribution provisions for elderly and vulnerable residents


We’re working with WM Big Local to support unsuccessful groups to access grants through their Community Chest: Coronavirus Response fund and signposting to other funding resources.

For more information on our Christmas and Winter Appeal email connectingcommunities@walthamforest.gov.uk

We have been collaborating with several primary partner food banks since the outbreak of COVID-19 to help get food to those who need it most. If your circumstances allow and you want to help, we recommend visiting these websites or emailing these organisations directly for information on how you can do so:

Drop off food at local Libraries

Residents who wish donate food items to food banks can make drop off donations at several Waltham Forest libraries, including:

  • Leytonstone (E11 1HG)
  • Chingford (E4 7EN)
  • Wood Street (E17 3HB)
  • Leyton (E10 5HQ)
  • Walthamstow (E17 7JN)

Please visit the Waltham Forest libraries page for more information on library opening times.

Residents are encouraged to drop off non-perishable items like tinned, dried food, toiletries and baby items.

Volunteering Click to get info

Thank you for supporting Waltham Forest’s most vulnerable communities in these unprecedented times.

We’ve been blown away by the number of amazing residents signing up to volunteer to help their community, if you would like to join them and become a Legend of the Forest please register on the Legends of the Forest website.

Groundwork London are working with Waltham Forest Council to coordinate the volunteer response. We are continuing to review and adapt our forward planning to reflect the needs of Waltham Forest residents. If you have any questions or need more information, get in touch with a member of our friendly team who can help. Email WF Legends or phone 0300 365 9911.

Please note that this information is not provided by the Council

Whilst it is great that there is so much enthusiasm to do good, it is equally important that we protect others and yourself.

If you are providing support to neighbours, here are a few things to consider to protect both yourself and others:

  • Try to help locally, on your street and amongst neighbours where you are likely to be known, or join an established group.
  • Avoid visiting a neighbour who is self-isolating in person, use other means of communication like a phone call.
  • Consider your own safety as well that of others. Even if you don’t have any symptoms, please follow the government and NHS guidelines which are updated on a regular basis
  • Please do not take payments or cards from the elderly or vulnerable to help with shopping. There are established charities and groups locally that are providing this help. Please contact these groups or the dedicated number above if you feel a neighbour requires immediate assistance.
  • Remember that those with vulnerabilities are more susceptible to illness and infection. If you do not have professional kitchen facilities and the relevant safety training, you could be putting people at risk by attempting to provide large scale catering.
  • You should consider if you might be putting people at risk by sharing their information. Most people are motivated to help, but some unscrupulous people might take advantage of vulnerable people’s information.

Could you join our team of care and support workers to help in the fight against coronavirus?

Ever thought about becoming a carer or perhaps you already have experience and want to get back into caring?

We urgently need volunteers and residents looking for short-term work to help in our response to the Coronavirus outbreak, as we take the pressure off hospitals and move people back to their home.

With the increase in numbers of people going home from hospital we are going to need many more staff to support this vital work.  All staff working in care and support are kept as safe as possible with the use of personal protective equipment (PPE).

What is homecare?

Homecare is a paid for service having a carer visit someone in their own home to help with tasks such as dressing, taking medication and preparing meals.  Many of our residents coming out of hospital require visits each day from carers who assist them with these tasks, as well as checking on their wellbeing:

  • Full training will be provided (online and video conference)
  • Hours to suit your needs, and the offer of a fixed-term contract
  • Chance to develop new skills
  • Good rates of pay
  • A chance to provide help in the fight against coronavirus
  • Other opportunities will arise from this such as the chance to support staff in our residential care homes.
  • The London Borough of Waltham Forest is a London Living Wage Employer

To find out more or to express your interest please email lbwf.covidresponse@gmail.com with your full name, postcode and a contact number and one of our providers will contact you.

Could you provide short-term care for a child in Waltham Forest?

Our vulnerable children need your support during the Covid-19 outbreak.

To find out more or to register your interest, please visit Fostering Waltham Forest.

Check in and chat Click to get info

We are looking for volunteers to support our check in and chat service. This service regularly contacts our vulnerable residents making sure they have everything they need.

To join our brilliant team:
Email wflegends@groundwork.org.uk
Call 0300 365 9911