Ways you can help



The community response to the recent Coronavirus (COVID19) outbreak has been inspiring. The council continues to work with established community groups to enhance and coordinate support for those in need. For those able to, there are a number of ways to help your local community.

We have been collaborating with five primary partner food banks since the outbreak of COVID-19 to help get food to those who need it most. If your circumstances allow and you want to help, we recommend visiting these websites or emailing these organisations directly for information on how you can do so:

Volunteering Click to get info

We’ve been blown away by the number of amazing residents signing up to volunteer to help their community.

We currently have more volunteers than opportunities available, so we have temporarily paused new sign ups.

Our front-line teams are working hard to ensure that key service provision continues during the Coronavirus (Covid-19) outbreak. We welcome donations of the following personal protective equipment (PPE):

  • Disposable masks
  • Disposable aprons
  • Protective eyewear (goggles or protective glasses)
  • Anti-viral gloves
  • Disposable foot protectors
  • Hand sanitiser
  • Anti-bacterial wipes

Use of PPE in Waltham Forest follows the national guidance that sets out when it is to be used.

If you are, or know, a business such as nail bars, tattoo parlours, cosmetic clinics, pet groomers, dental clinics, etc who can donate any PPE, please consider doing so.

Please contact wfdirect@walthamforest.gov.uk or direct message us on our social media channels to organise a collection.

Please note that collection is offered if the donor has no means of transport (not public transport) and if they, or their household are not self-isolating with symptoms.

Could you join our team of care and support workers to help in the fight against coronavirus?

Ever thought about becoming a carer or perhaps you already have experience and want to get back into caring?

We urgently need volunteers and residents looking for short-term work to help in our response to the Coronavirus outbreak, as we take the pressure off hospitals and move people back to their home.

With the increase in numbers of people going home from hospital we are going to need many more staff to support this vital work.  All staff working in care and support are kept as safe as possible with the use of personal protective equipment (PPE).

What is homecare?

Homecare is a paid for service having a carer visit someone in their own home to help with tasks such as dressing, taking medication and preparing meals.  Many of our residents coming out of hospital require visits each day from carers who assist them with these tasks, as well as checking on their wellbeing:

  • Full training will be provided (online and video conference)
  • Hours to suit your needs, and the offer of a fixed-term contract
  • Chance to develop new skills
  • Good rates of pay
  • A chance to provide help in the fight against coronavirus
  • Other opportunities will arise from this such as the chance to support staff in our residential care homes.
  • The London Borough of Waltham Forest is a London Living Wage Employer

To find out more or to express your interest please email lbwf.covidresponse@gmail.com with your full name, postcode and a contact number and one of our providers will contact you.


Could you provide short-term care for a child in Waltham Forest?

Our vulnerable children need your support during the Covid-19 outbreak.

To find out more or to register your interest, please visit Fostering Waltham Forest.

Please note that this information is not provided by the Council

Whilst it is great that there is so much enthusiasm to do good, it is equally important that we protect others and yourself.

If you are providing support to neighbours, here are a few things to consider to protect both yourself and others:

  • Try to help locally, on your street and amongst neighbours where you are likely to be known, or join an established group.
  • Avoid visiting a neighbour who is self-isolating in person, use other means of communication like a phone call.
  • Consider your own safety as well that of others. Even if you don’t have any symptoms, please follow the government and NHS guidelines which are updated on a regular basis
  • If an elderly or vulnerable neighbour does not have family support or networks who can provide assistancethey can get it by using the helpline for residents 70+  or who have been advised by the NHS to self isolate without access to community support 
  • Please do not take payments or cards from the elderly or vulnerable to help with shopping. There are established charities and groups locally that are providing this help. Please contact these groups or the dedicated number above if you feel a neighbour requires immediate assistance.
  • Remember that those with vulnerabilities are more susceptible to illness and infection. If you do not have professional kitchen facilities and the relevant safety training, you could be putting people at risk by attempting to provide large scale catering.
  • You should consider if you might be putting people at risk by sharing their information. Most people are motivated to help, but some unscrupulous people might take advantage of vulnerable people’s information.


Be a local legend Click to get info

The community in Waltham Forest has come together in the most extraordinary ways, with many individuals and groups doing what they can to help out their neighbours and their local area during the COVID-19 crisis. 

We hope you’ll want to carry on being part of the kindness and contribution movement across the borough. So, we will keep you informed and hopefully inspired with acts of kindness that can make a difference and other opportunities to get involved in helping your local area.

See our suggestions below and share your experiences on social media, using the hashtag #AllTogetherNowWF.

We would like to start by sharing with you five ways to be a local legend: 

  • Check in on neighbours at a safe distance, particularly if they are older or vulnerable.
  • Donate items to a local food bank. Find out more information through our Community Help Network
  • Support local businesses either online or in neighbourhood stores if they are open 
  • Keep following government guidance and advice. The better we do, the quicker we can get back to what we love 

Spread a little joy by recognising someone for their act of kindness.

Email: walthamforestnews@walthamforest.gov.uk or post on Facebook or Twitter using #AllTogetherNowWF

Share your stories Click to get info

We’d like to celebrate the stories of community kindness happening across the borough, as well as hear about what you are doing while self-isolating If you have a story to share please send it to