Short breaks privacy notice

Online council services

The Short Break service provides a chance for disabled children to spend time away from their carers, try out new things, have fun and make new friends. Short breaks can also provide families with a chance to have a break from their caring responsibilities and to do ordinary things together.

If you have questions regarding this service or our privacy practices, you can contact us by email or in writing at the address below:

London Borough of Waltham Forest

Wood Street Health Centre

6 Linford Road

London

E17 3LA

0208 496 3515

Short Breaks Officer, shortbreaks@walthamforest.gov.uk

We hold information regarding the Short Break, domiciliary care and Transition support that has been allocated to children and young adults with a disability in Waltham Forest.

This information includes:

  • Name
  • Date of birth
  • Postcode
  • Mosaic number
  • Diagnosis of disability
  • Allocation of Short Break support

The processing and use of your personal data is underpinned by our compliance with our legal and statutory obligations, primarily under section 25 of the Children & Young Person’s Act 2008 and the Breaks for Carers of Disabled Children Regulations 2011.

We consider your privacy with great importance and will only use your personal information to provide the Short Breaks service to you and to track the level of support that each child/young person uses within a financial year.

We will only ask for personal information that is appropriate and proportionate to enable us to deliver our services effectively. This is in accordance with legal obligations under the Children & Young Person’s Act 2008 and the Breaks for Carers of Disabled Children Regulations 2011.

In most cases we will obtain your personal data directly from you, either on registration forms or when we communicate with you. 

We will only share your data, or the data of your child, where you have provided consent for us to do so. 

The information will only be shared with commissioned Short Break and domiciliary care providers.

Currently our partner organisations are:

  • The Oak Foundation
  • Royal Association for Deaf People
  • Remark
  • ELHAP
  • KIDS
  • Marian Mission
  • H.O.P.E Superjobs
  • Resources for Autism
  • The Limes
  • Shared Care
  • Caremark
  • Jays Homecare
  • Marieco
  • Willcob Care
  • Supreme Home Care
  • 2 Sleep
  • Little Berries Yoga
  • Bikeworks
  • Sport Works

The information will be retained until the child or young person turns 25 or is no longer receiving Short Break support.

Our Data Protection Officer is Mark Hynes. You can contact him at Data.Protection@walthamforest.gov.uk.

Please see the relevant section of the Corporate Privacy Notice

Please see the relevant section of the Corporate Privacy Notice

These are included in the relevant section of the Corporate Privacy Notice

If we’re unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).