Proposed roadworks information and how to report problems with roadworks in Waltham Forest.

What is happening?

As Waltham Forest continues to grow, we are working hard to ensure that the transport network in the town centre can support growth and that everyone can get around easily.

We are working with Transport for London to transform the Walthamstow gyratory junction of Hoe Street and Selborne Road to make the town centre a more pleasant, accessible and safer area for everyone.

The town centre transport improvements will improve journey times, increase access for pedestrians and cyclists, and create public green spaces to help boost air quality.

Work to install a new traffic bridge to replace the existing Victorian-era structure is now complete. This means that costly future maintenance work that would require total closure of the gyratory area – from the Selborne Road / Hoe Street junction to First Avenue - has been avoided.

Using the new bridge

October to December 2018 
Vehicle traffic has now started using the new bridge and works have also been completed on the entrance to Station Approach. The final touches are being made to the new road bridge, including the installation of permanent traffic islands and lights and new road markings.  

Following meetings with residents and commuters on the former bridge earlier this year, work has begun on creating a new public space. This large area will include planters with pollution absorbing shrubs and trees as well as space for pop up stalls.

In the first week of December resurfacing of Selborne Road and Hoe Street will take place overnight. Advance notice of the works will be signposted on the streets and diversion routes will be clearly highlighted during this period. 

Transport for London  also concluded their consultation from earlier this year to relocate the 357 and 97 bus stops from Walthamstow Bus Station on to the new gyratory junction. A decision on whether these changes will go ahead is due in November. 

January to Spring 2019
The final works on Hoe Street will be completed in the new year and works to improve footways on Selborne Road, extend the eastbound bus lane to the bus station entrance and install improved traffic lights outside the bus station will take place through until spring 2019 when  all works are due to be complete.

Throughout the works Hoe Street and Selborne Road will remain open as usual but there will be traffic management signs and cones in place to direct traffic around the work area. 

You can view what's happening on site via the live feed on the link below:

Impact on journeys

While these works will help improve the town centre in the long run, we acknowledge that they will mean some disruption in the short term.

We want to reassure everyone that Walthamstow is still open for business and that we, and our contractors, will be doing everything we can to keep any disruption to a minimum.

As part of the town centre improvement works the cycle access ramp from St Mary Road will be closed until late 2018 to ensure a safe environment for cycles whilst the construction is underway. Cycle diversion signs will be displayed as part of our overall cycle diversion plan which will cover the wider Walthamstow area. This will include on-street signs and an online cycle diversion map (PDF 660KB) that will also be displayed in our cycle hub notice boards throughout the borough.   

Further information

If you have any specific questions about the works please contact

Thank you for your patience as we work towards a Walthamstow that is fit for future.

Street Works S50 Licence 2019.pdf

It is illegal for any company to execute street works without a valid licence or permission from the relevant highway authority.

The most common statutory undertakers that are allowed to work on the public highway in Waltham Forest are:


Contact number

Thames Water

0800 316 9800

UK Power Networks

0800 028 0247

National Grid Gas

0800 0965 678

Transport for London (TfL)

0845 305 1234

BT Openreach

0800 800 151

They are known by different names such as utility companies, statutory undertakers, stats companies, or works promoters. There are other companies that are allowed to work on the public highway, but the list above covers the main group. We have contacted the utility companies before publishing their contact numbers and they have kindly given permission to do so.

Complaints Click to get info

If you have a complaint to make about road works undertaken by a utility company on a public road:

  • you should first try to identify which company is responsible for the problem
  • inform the company using the numbers above

If you are unable to identify the company, or you receive an unsatisfactory response from them, you should contact Highways Maintenance on 020 8496 3000.

You must apply for a temporary traffic notice (TTN) when you need to temporarily stop, or limit, vehicular and/or pedestrian traffic along the highway.

A TTN lasts a maximum of 5 days.

How to apply

Please download and fill in the application form. Your application must include a detailed traffic management plan. This is a detailed scale plan, detailing all traffic and pedestrian management proposed for the works. The plan must include any applicable signed diversion routes, additional signing (including proposed advance information signs) and measurements for, and around, the site.

Return your completed form to:


Post: Waltham Forest Council
Network Operations
Low Hall
Argall Avenue
London E10 7AS

How to pay

Once we receive your application, we'll send you a confirmation email, which will include a link where you can make payment.

Please note, your application won't be progressed until we receive your payment.

The cost is currently £660, inclusive of VAT.

More information on The New Roads and Street Works Act can be found on GOV.UK.

If you don't have access to a computer, you can visit a Library Plus branch where you can use a self-service pc to log your request/report.  Staff are available to support you if you need it.​​​​​​​