Rapid Employment Service

business support


The Rapid Employment Service has been set up to support residents affected by Covid-19. It is for those who may have recently lost their jobs, are at risk of being made redundant or are self-employed and struggling.

Residents looking for work 

Our Services Include:

  • Help to develop a Curriculum Vitae (CV).
  • Practice for mock interviews and confidence building.
  • Access to job vacancies and apprenticeships opportunities.
  • Support in completing applications forms and personal statements.

We deal with vacancies across various sectors including retail/customer service, security, hospitality and catering.


  • Resident, working or have worked in Waltham Forest.
  • Unemployed or economically inactive.

How to register

Call - 0208 496 4182 between 10am to 4pm

Email - stepsintowork@walthamforest.gov.uk with your name and contact details. 

We will aim to respond within 48 hours.

Please note: Due to Covid-19, this is not a face-to-face service. Support will be provided via email and phone. Employment opportunities will be determined by current labour market trends.

Are you looking for Staff?

The Council’s Job Brokerage Service is here to help fulfil your recruitment needs, completely free of charge.

We can provide quality staff from our extensive caseload of residents, whether you are recruiting entry level or qualified and experienced staff. Our bespoke service is simple and efficient, taking the hassle of out recruitment.

If you do have vacancies or would like to discuss this further, please contact: stepsintowork@walthamforest.gov.uk

One of our account managers will contact you within 48 hours.

Other support 

Welfare assistance

On 20 March the Chancellor announced increases in UC, Working Tax Credit, and the maximum amounts that people can receive to help with rent payments. This followed calls from organisations such as Citizens Advice and the Resolution Foundation.

This means, from 6 April 2020:

  • The UC standard allowance and the Working Tax Credit basic element will increase by £20 a week (equivalent to £1,040 a year) above the planned annual uprating. This will apply to all UC claimants and to existing WTC claimants.
  • Nearly £1 billion of additional support for renters, through increases in Housing Benefit and UC. Local Housing Allowance rates will pay for at least 30% of market rents in each area.

Please click here for more information.

Citizens Advice Bureau 

The Citizens Advice Bureau has help for those affected by Covid-19, including for those who:

  • can’t work as they have coronavirus or are following guidance to stay home (self-isolating).
  • are earning less because they can’t go to work. 
  • are self-employed and earning less. 
  • have lost their job.

Please click here for more informaion.

Waltham Forest Adult Learning Service 

There are a range of online courses availble here through the Adult Learning Service, to help those looking for work develop their skills.