Ways to pay your service charges Click to get info
The most convenient way to pay your service charges is online.
Standing order or direct debit
To set up a monthly standing order, contact 0208 496 3000 or alternatively you can use the bank details below:
- Account number 03712060
- Sort code 20-00-00
- Account name: London Borough of Waltham Forest
Remember to quote your invoice number on the reference.
You can pay over the phone using your debit/ credit card. Make sure you have your invoice number with you when you call.
Phone 020 8496 3000 and select option two.
At your bank
Use the slip attached to your invoice to make sure that the payment reaches your service-charge account.
Remember to write your service-charge account number on the back of any cheques you send, or the payment may not reach your account.
How your service charges are billed Click to get info
In April every year you’ll be sent an estimated bill of your service charges for the next 12 months.
This is an estimate. Your final bill won’t be known until 18 months later, usually in October.
Sometimes this bill is higher or lower than the estimate. If it’s higher, you’ll be billed for the shortfall. If it’s lower, we’ll reimburse you.
So for example, this year you’ll be sent a bill in April 2016 for service charges until April 2017, but the exact amount won't be known until October 2017.
Help with completing online forms Click to get info
Contact us Click to get info
If you are a Leaseholder, Managing Agent or a Legal Representative of the Leaseholder and need to contact our home ownership team please use our form below. Please do not enter account numbers or other personal information in the description box.
Contact your home ownership team
Phone: 020 8496 3000