How you’ll be consulted Click to get info
Before any work starts on your building you’ll have your opportunity to let us know what you think every step of the way.
This consultation starts with you receiving full notification of the work we plan to carry out.
Work will often be carried out by one of our partner contractors and you’ll be invited to evaluate their quotes and reply in 30 days.
Alternatively, you and your resident association are entitled to nominate a contractor of your choice to bid for the contract.
How to pay for major works Click to get info
Post Office and PayPoint outlets
You can pay your invoice at any Post Office or PayPoint site using your Waltham Forest OneCard.
If you need a Waltham Forest OneCard, or if you have any questions, please contact Income Services
Phone 020 8496 3000
You can pay securely online using your debit or credit card.
If you have a debit/ credit card card, you can make a payment over the telephone. Have your invoice number or service charge account number ready when you call.
Phone 020 8496 3000 and select option two.
Through your bank
You may make a payment by BACS through your bank using the details below.
- Account number: 03712060
- Sort code: 20-00-00
- Account name: London Borough of Waltham Forest.
Remember to quote your invoice number as the reference.
If you would like to pay by standing order, please contact Income Services on 020 8496 3000 for a standing order mandate.
Help with completing online forms Click to get info
Contact Click to get info
If you are a Leaseholder, Managing Agent or a Legal Representative of the Leaseholder and need to contact our home ownership team please use our form below. Please do not enter account numbers or other personal information in the description box.
Contact your home ownership team
Phone: 020 8496 3000