Lettings self-help scheme


Often, the most difficult part of getting accommodation is paying the deposit and first month's rent.

So if you’re a family looking for secure private rented accommodation, the Lettings Waltham Forest Self Help Scheme (LWFSHS) could help you.

How LWFSHS could support you:

  • pay your deposit and rent in advance (if you are accepted on the LWFSHS) direct to the agent/landlord of the property
  • give you the chance to find your own property anywhere in the UK
  • help you with removal costs (based on assessment)

How to get assessed

Before you apply for somewhere to live, you’ll need to be assessed for eligibility.

To do this contact Waltham Forest Lettings as soon as possible.

Phone  020 8496 5525 or speak to your caseworker

Email LettingsWalthamForest@walthamforest.gov.uk

All properties must be:

  • Self contained with no shared facilities
  • Must be decorated to a good standard
  • Let through an agent or from a landlord not related to you.

The agency/landlord must:

  • accept a BACs payment for rent and deposit in advance
  • let you sign an assured shorthold tenancy agreement for at least six months before receiving a BACs payment and be willing to provide you with a copy of this agreement.

When you find a property you like, you must provide Lettings Waltham Forest with the following information:

  • name and contact details of the agent/landlord through whom you have found the property
  • full property address
  • the rent amount requested by the agent.

Next, one of our Lettings Waltham Forest Officers will then carry out a rental assessment to make sure the rent is affordable for you

Do not sign any agreement or hand over any money until this has been done.

Once the rent level has been agreed, we will contact you and the agent/landlord to arrange a move in date and request a copy of the tenancy agreement.

Payments can only be forwarded once the Lettings Waltham Forest officer has seen a copy of the signed tenancy agreement, checked your household documents and signed the necessary paperwork at our office.

If your landlord/ agent needs a letter of payment guarantee, Lettings Waltham Forest can provide that.

When to give notice

You need to give at least two working days notice of your move in date to us so we can arrange removal services and cancel temporary accommodation where necessary.

If you are a Waltham Forest Council tenant, you may be required to give four week's written notice to Waltham Forest Housing prior to moving out of your property.

Useful information Click to get info

  • Tell agency that you are registered with LWFSHS and that Waltham Forest Housing will be paying a deposit and rent advance on your behalf
  • remember to view and inspect the property before signing a tenancy agreement
  • get the agency's contact details to forward to the Lettings Waltham Forest officer
  • check you have the correct property address, including postcode, as this will be needed when checking the local housing allowance rate
  • look to see that the property conforms to the property standards set by the council
  • complete a housing benefit application (if applicable) on or before the day you move into the property to ensure future rent payments are received and paid on time
  • ensure your agent agrees to return the advance payment to Waltham Forest Housing upon receipt of first full housing benefit payment (for properties in the borough of Waltham Forest).

Contact Click to get info

Lettings Waltham Forest

Cedar Wood House 2d Fulbourne Rd Walthamstow 
E17 4GG 
020 8496 5525