How and when to pay Council Tax

Council Tax

Get stuff done

You can pay your Council Tax:

  • by Direct Debit
  • online
  • by phone
  • by cash
Expand / collapse all

Pay by Direct Debit Click to get info

Direct Debit is a way of paying your bills automatically if you have a bank or building society account.

Paying by Direct Debit means you:

  • don't have to remember to pay each month
  • get a choice of payment dates – 1st, 6th, 10th, 15th, 21st or 28th 
  • are covered by the Direct Debit guarantee of a refund if something goes wrong
  • can cancel at any time
  • don't need to queue at a bank or post office to pay
  • don't need to write cheques or carry cash

To set up a Direct Debit

The simplest way to do this is to complete the online direct debit form. 

Once you have created your Council Tax Connect account;

Create your Council Tax Connect account

and successfully logged in:

  • click “Show Details”
  • choose the “Direct Debit“ option
  • follow the steps

Alternatively, you can download and complete this Direct Debit form (Word 80KB).

Please return it to:


Revenue Services
London Borough of Waltham Forest
PO Box 856
London E17 9PN


Pay online Click to get info

You can pay any amount of your Council Tax online. Payments will show on your account the following day.

Have your card details and Council Tax account reference ready to pay your Council Tax online.

Pay your Council Tax online


Pay by phone Click to get info

You can use our automated phone system to make a payment by debit or credit card, 24 hours a day, seven days a week.

Have your card details and Council Tax account reference ready then call 020 8496 3000.

Visit a PayPoint location to make a payment. You will need to show your bill with the bar code on, or the pop out card you received with your initial bill, for cash payments.

If you pay your Council Tax bill this way, you must pay at least 7 days before the due date for the money to reach our account on time.

Find your nearest PayPoint location

Find your nearest Post Office Branch

Council tax due dates Click to get info

You must pay your Council Tax instalments by the 1st of each month.

You can change your instalment date to the 9th or the 25th of the month, but you must email us first at Please quote your Council Tax reference number.

You will be in arrears if you pay after these dates. Find out what happens if you don't pay your Council Tax.

You can pay your bill in 10 or 12 monthly instalments or you can also choose to pay it fortnightly.

We promise to give you:

  • a list of all the instalments amounts and dates for the year at least 10 days before the first payment is due
  • notice before we make any changes to your payments at least 10 days in advance