How to show good food hygiene Click to get info
At your inspection, you will need to show:
- there are high standards of personal hygiene of staff – for example clean over-clothing (such as aprons), appropriate headwear, minimal jewellery and regular and appropriate hand-washing
- control measures are in place to prevent cross contamination – for example, use of separate areas and equipment for handling and preparing raw and cooked foods, and correct use of appropriate cleaning chemicals
- foods are stored at the correct temperature – for example, food stored in fridges is maintained at less than 8°C and that the chill chain is protected
- foods are properly cooked, re-heated and cooled – for example, foods are cooked to 75°C or hotter and are checked visually for signs of thorough cooking, and foods are cooled quickly to 8°C or below and kept at a safe temperature until used
Also you will need to show that the condition and structure of your premises meets hygiene criteria. For example, there should be:
- a suitable structure which is clean and in good repair throughout
- adequate natural/artificial lighting and ventilation
- adequate proofing against pest entry
- adequate facilities including wash basins, toilet(s) and, where necessary, sink(s)
How to improve your rating Click to get info
All businesses should be able to get the top rating.
To help get this you should:
- look at your last food hygiene inspection report to check that you've taken all of the actions needed to meet legal requirements. If you can’t find your last report, contact us on the details at the bottom of this page and we can give you a copy
- continue making regular routine checks to ensure hygiene standards are being maintained. Ensure staff understand and are following the rules, and promptly arrange for any repairs or maintenance of the premises or equipment
- ensure your documented food safety management system is kept up to date and all necessary records and checks completed and recorded
- at your next inspection our food safety officer will be able to give you advice
The Food Standards Agency has a range of tools on their website to help you manage food hygiene.
How to request a re-visit Click to get info
You can ask for re-visit to get a new rating if you can show evidence that you have made the improvements required by the food safety officer.
There is a charge of £278 for a re-visit.
- Make your payment. Follow the link under Get Stuff Done on this page to do this.
- Download and complete the Request a re-visit form (100KB Word doc)
- Return it to the email address on the form. You will need to include your payment reference
The re-visit will be carried out within three months of receipt of your application and payment.
The food safety officer will re-assess hygiene standards and give you a new rating. Your new rating could go up, stay the same, or go down.
HACCP food safety management system Click to get info
- identify and show an understanding of the food safety hazards (microbiological, physical and chemical) within the business
- provide evidence that measures have been taken to effectively control these hazards and that these measures are reviewed as appropriate
- provide evidence that all food handlers are supervised and instructed and/or trained in food hygiene matters in order that they produce food that is safe to eat
These are suitable for many types of food business, but not all.
The Food Standards Agency has produced a series of Safer Food Better Business (SFBB) packs, which are available for download.
Benefits of displaying your rating Click to get info
Research from the Food Standards Agency shows that customers are becoming more aware of the Food Hygiene Rating Scheme and are actively looking for hygiene rating stickers in food businesses. More than a third of local businesses say that displaying their rating sticker is having a positive impact on profits.
To get the most out of your rating, make sure you display your sticker where customers can easily see it.
If you’ve lost, damaged or misplaced your sticker, contact us and we can provide you with a new one.
The Food Standards Agency has more tips on getting the most out of your rating.