Estate maintenance



You expect a clean and safe estate. And to keep it that way it’s regularly inspected by neighbourhood officers, estate supervisors, surveyors and resident representatives.

However sometimes parts might not be up to your standards.

If this is the case, please report it immediately so we can deal with it for you.

Fly tipping and litter Click to get info

Fly tipping is not just unsightly, it’s illegal and can be a health hazard too.

If you notice dumped items or unwanted rubbish on your estate, let us know on as soon as possible.

Report fly-tipping


Dogs Click to get info

Dogs can be a nuisance and a their mess a danger.

Report dog fouling

Stray dogs

If you see a stray dog please report it using our lost and found dogs online form as they can be a danger.

Gardens and grounds Click to get info

You want your estate to look nice and not be overgrown. That’s why we provide the following services for you.

  • Grass cutting
  • Shrub pruning/ maintenance
  • Weeding
  • Landscaping
  • Tree upkeep

If you see something you think is a danger, or simply neglected, please us our Report a grounds maintenance problem form.


Graffiti Click to get info

Though frequently considered an art form, graffiti is usually a form of vandalism and often offensive.

If you see some graffiti on your estate you feel is offensive or damaging property, contact us immediately.

Report graffiti


Abandoned vehicle Click to get info

Abandoned vehicles are illegal and take up space that can be used by residents to park.

Report a nuisance vehicle


Lifts Click to get info

It can be very inconvenient if your lift breaks down, especially if you’re moving heavy objects or you’re less mobile.

If your lift stops working, please let us know immediately and we can get someone to repair it as soon as possible.

Phone 020 8496 3000

If you don't have access to a computer, you can visit a Library Plus branch where you can use a self-service pc to log your request/report.  Staff are available to support you if you need it.​​​​​​​