Check you’re on the electoral register Click to get info
Phone: 020 8496 3000 Monday to Friday, 9am to 5pm, and ask if you're on the electoral register.
Change your details on the electoral register Click to get info
If you've moved, you need to re-register at your new address on the GOV.UK website.
You will need to do this even if you've moved within the borough. If you had a postal or a proxy vote, you'll also need to re-register for these.
How to see the electoral register Click to get info
You can check the current register in person at:
- Monday to Friday: 9.30am to 6.30pm
- Saturday 9.30am to 5.30pm
- Sunday: 10.30am to 3.30pm
You can look at archive registers in person, by appointment at:
Phone: 020 8496 4391
Legally you cannot take any copies of the register, either paper or photographic, although you may take handwritten notes.
Once a new register is published, the previous version of the register is no longer available for public inspection for 10 years. After a 10 year period has elapsed, historical copies of the full electoral register are available for inspection
The electoral and open registers Click to get info
Registration officers keep two registers – the electoral register and the open register (also known as the 'edited register').
The electoral (full) register
The electoral register lists the names and addresses of everyone who is registered to vote in public elections. The council has a legal duty to supply copies of the full electoral register to credit reference agencies.
The open (edited) register
The open register is an extract of the electoral register, but is not used for elections. It can be bought by any person, company or organisation. For example, it’s used by businesses and charities to confirm name and address details.
You can find more information about both registers on GOV.UK.
How to opt out of the open register Click to get info
Your name and address will be included in the open register unless you ask for them to be removed. Removing your details from the open register does not affect your right to vote.
You can opt out:
- when you register to vote, you are given the choice to opt out of the open register
- by phone - contacting Waltham Forest Council on 020 8496 3000 Monday to Friday 9am to 5pm
- by email – to firstname.lastname@example.org with the words ‘Opt Out’ in the subject heading
You must make it clear that you wish to opt out of the open register, and include your full name and address.
We’ll respond by email within five working days to confirm that you have been opted out.
Making a declaration under the Section 11 of the Data Protection Act 1998
You can tell the electoral registration officer that you want them to cease, or to not begin, processing your personal data for the purposes of direct marketing, in accordance with Section 11 of the Data Protection Act 1998.
You can do this by contacting us by email or letter.
- make it clear that you wish to make a declaration under Section 11 of the Data Protection Act 1998
- include your full name and address and;
- if writing, personally sign your letter
The Electoral Registration Officer
Waltham Forest Town Hall
Walthamstow E17 4JF
Credit ratings and the electoral register Click to get info
We’re not able to contact credit reference agencies direct to discuss your registration status, your application for credit or people previously registered at your address.
If you’re denied credit or are told you have a low credit score because your name is not on the electoral register, you can ask us to check the register, or ask for a Certificate of Inclusion. Our contact details are at the bottom of this page.
Get proof of being on the electoral register Click to get info
If you need proof that your name appears on the electoral register we can supply a Certificate of Inclusion.
The certificate is a letter confirming that the person named on the certificate is on the register at the stated address for a set period of time.
A certificate can only be produced for the person registered at that address, not a third party.
To request a Certificate of Inclusion, contact Electoral Services:
Phone 020 8496 3000
Buy a copy of the electoral register Click to get info
The cost of each copy varies depending on how much of the register you need. To buy a copy of the open electoral register you will need to email email@example.com with details of what you're looking for. We will be able to tell you how much it will cost.
Then, come back to this page to pay. You can do this by clicking on Pay for Sale of Register under Get Stuff Done on this page.
Annual Canvass 2021 Click to get info
Every year, we are required by law to contact households in Waltham Forest to confirm who is residing at that address who is eligible to be registered to vote. We will be contacting all households in the Borough from the end of July.
Your household will receive one of the following:
- A confirmation letter or email. This letter/email will be addressed to The Occupier and will confirm the names of those we have registered at your property, which you are required to check. You do not need to respond unless you need to make a change to or update the information on this letter. If you have provided an e-mail address to Electoral Services in previous communications, you should receive an e-mail communication in relation to the above. Otherwise, this will be posted to you.
- A canvass form. This form will be addressed to The Occupier and will ask you to confirm who is currently eligible to register in your household. By law, you must respond to this form and provide the information requested.
How to respond:
To confirm or update the details for your household:
- The quickest and simplest way to submit your information is to visit our website. On the login page, please enter both parts of the security code that is on the letter, canvass form or e-mail you have received, along with your postcode
- Alternatively, you can return your canvass form in the return envelope provided. Any letter that does not require a response will not receive a return envelope - if you need to make changes then please visit the website above.
Please note that there is a criminal penalty for failing to provide the information required when requested to do so by the Electoral Registration Officer, which is a fine of up to a maximum of £1,000. The penalty for providing false information to the Electoral Registration Officer is imprisonment of up to 51 weeks or, on summary conviction, an unlimited fine.
New residents: how to register to vote:
Each new resident at your address whose details were provided to us in response to the letter, canvass form or e-mail your household received must complete an application to be registered to vote at your address. Each new resident can apply now at GOV.UK.
Any new resident at your address who does not register now will receive a letter or e-mail from us to formally invite them to register to vote at your address.
Please note that it is a legal requirement to register to vote when invited by the Electoral Registration Officer to do so. A person failing to register without providing an adequate reason may be fined £80.
If you have any questions regarding any of the above, please e-mail firstname.lastname@example.org.
Annual canvass household enquiry email Click to get info
Information about this email
You have been directed to this web page as you have received an e-mail from the London Borough of Waltham Forest Electoral Services team. We can confirm that the email we sent to you is genuine, and requires you to take action.
Please go to www.householdresponse.com/walthamforest to confirm or update the electoral register details for your household. You must enter both parts of the security code and your postcode in the login screen. Please refer to the login screen for further instructions.
If you still have concerns or questions regarding this e-mail or the annual canvass, please email email@example.com.
Become a voter registration canvasser Click to get info
Every year, the council appoints a number of canvassers to assist the Electoral Registration Officer with producing a new electoral register.
Being a canvasser involves calling at properties in the borough to encourage voter registration and to help residents complete their forms. If you are interested in working for Electoral Services as a canvasser:
- read the voter registration canvasser job description (PDF)
- complete and return an application form (Word doc)
Complete application forms can be returned via:
- Email: firstname.lastname@example.org
Post: Electoral Services, Room 006, Waltham Forest Town Hall, Forest Road, Walthamstow, London E17 4JF
Certificate of Life Click to get info
If you’re a pensioner receiving a war pension from abroad and need confirmation that you are receiving the payment and are still alive, we can provide a Certificate of Life.
To apply, please call in to our office and bring your passport. Where possible, please provide an English translation of your documentation.
Once we have checked you’re on our register, we’ll stamp the form to confirm that we have seen you.