How much you can get Click to get info
The most we can pay is the difference between your housing-related benefit and your rent.
It is unlikely that any award will cover the entire shortfall. We expect people who are awarded a DHP to pay at least £10 a week towards the difference between their housing costs and their total benefit entitlement.
Regular payments are generally paid to your landlord. One-off payments will be paid to your landlord or your landlord's agent. If we help you with removal costs we’ll seek to pay the removal company directly.
To find out if you're entitled to this help, apply online.
Apply for discretionary housing payment Click to get info
It’s important that you provide as much information as possible when you make your claim as this can affect how much we can award you.
You’ll need to tell us:
- Why you think you should get DHP
- What your circumstances are
- Any action you have taken to help yourself
- Any other information you have to support your application
You’ll also need to:
- Tell us your weekly income and spending
- Provide bank statements for the last three months
How to appeal a decision about discretionary housing payment Click to get info
If you don’t agree with our decision you can:
- Ask for an explanation of how we made our decision or calculated your benefit
- Ask us to look at our decision again
Claiming discretionary reductions for Council Tax Click to get info
You can no longer claim a DHP for help with your Council Tax although you may be able to claim a discretionary reduction.
Please see Council tax discounts, exemptions and reductions for more details.
Contact Click to get info
Revenues and benefits service
London Borough of Waltham Forest
PO Box 856
London
E17 9PN
Phone 020 8496 3000
Email revenue.services@walthamforest.gov.uk