Coronavirus (COVID-19) : latest information

27 March 2020


Town Hall

Latest Information 

As of 9am 2 April 2020

The situation changes daily and we are preparing for an increase in confirmed cases, ensuring our services support our most vulnerable residents.

We are following advice from the government, NHS, and Public Health England and encourage residents to do the same.

Our COVID-19 support pages give information on how council services are affected and what help is available for different groups.

COVID-19 advice and support

A Waltham Forest Community Help Network has been set up to help vulnerable residents and also offer opportunities for able residents to help those most in need. 

Request help for over 70s or vulnerable residents

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    Official guidance from the government states:

    Stay at home

    • Only go outside for food, health reasons or work (but only if you cannot work from home)
    • If you go out, stay 2 metres (6ft) away from other people at all times
    • Wash your hands as soon as you get home

    Do not meet others, even friends or family. You can spread the virus even if you don’t have symptoms.

    Read Coronavirus (COVID-19): what you need to do from

    NHS advice states:

    There are things you can do to help reduce the risk of you and anyone you live with getting ill with coronavirus.

    • wash your hands with soap and water often – do this for at least 20 seconds
    • use hand sanitiser gel if soap and water are not available
    • wash your hands as soon as you get home
    • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
    • put used tissues in the bin immediately and wash your hands afterwards
    • do not touch your eyes, nose or mouth if your hands are not clean

    If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

    If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

    Read coronavirus (COVID-19): advice for everyone from the NHS

    Local NHS services including pharmacies and dentists

    One of the Council’s responsibilities is registering deaths and the Mortuary and Coroners Services. In order to support the Government’s national response to the COVID-19 pandemic, we have been asked to provide a temporary mortuary facility, Thousand Acres, at our South Access Road site. This site is designed to be a temporary facility due to the increased level of deaths in London due to COVID-19.

    The death of a loved one can be a challenging and distressing time. We expect that many families will sadly experience the loss of a relative during this pandemic. However, due to the temporary nature of Thousand Acres it will not be possible to allow access to those related or close to the recently deceased. Please rest assured even in these desperate times the Council will do our upmost to ensure each person placed in our care at Thousand Acres will receive a respectful and dignified final journey.