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Each cookie is unique to your web browser. It contains anonymous information such as a unique identifier, the site name and some digits and numbers.
Information about your visit to our site is collected in a such a way that no-one is personally identified. And we do not associate any data gathered from the site by cookies with any information that identifies you from any source.
Controlling and deleting cookies Click to get info
Please see www.aboutcookies.org.uk for details of how to delete and control the cookies that are stored on your computer.
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Cookies used on this website Click to get info
Details of our online websites and systems and the cookies they use.
Drupal
Our web content management system that powers this website.
- has_js: detects user side js
- SESS: php session cookie
- device_type: detects user device type
- Device: used to tracked device user is using
- waltham-forest-council_cookiecontrol: tracks cookie acceptance
Self
Our customer portal.
- app_lang: tracks user language
- _lastlogin: tracks last login time
- has_js: detects user side js
- PHPSESSID: php session cookie
- SESSfsauthsession: firmstep session cookie
- AWSELB: amazon aws load balance cookie
- device_type: detects user device type
- Device: used to tracked device user is using
- waltham-forest-council_cookiecontrol: tracks cookie acceptance
- ASP.NET_SessionId: this is a session cookie and is used to maintain the user’s session while they are completing the survey
- AWSELB: this is a cookie that is dropped by the Amazon Elastic Load Balancer(s) which sit in front of our servers. The cookie is simply used to ensure that the user is always directed to the same server
Capita payment facility
Our online payments portal.
- JSessionId: Session cookie essential for the correct functioning of the Capita payment application. It is deleted when you close your browser. It contains no data that could be used by other web sites or, once you have completed your payment, by this web site
eCitizen
Online services for benefits, Council Tax and Business Rates.
- UNIQUEREQID, JSESSIONID: Session cookies essential for the correct functioning of the eCitizen service. They are deleted when you close your browser. It contains no data that could be used by other web sites or, once you have completed your payment, by this web site
eClaim
Online application form for housing benefit, council tax benefit, free school meals and Local Housing Allowance.
- ASPSESSIONID: Session cookie essential for the correct functioning of the eClaim system. It is deleted when you close your browser. It contains no data that could be used by other web sites or, once you have completed your payment, by this web site
The Directory
Information about local services for children, young people and their families.
- __KBCookie__/, walthamforest/fsd/, JSESSIONID: Session cookies used to maintain the user's session while they navigate through the directory. They are essential for the directory to work
GovMetric
Online customer feedback tool.
- ASP.NET_SessionId (socitm.govmetric.com): Used for website GovMetric survey
- socitm_exclude_me[number]: Remembers when you have filled in our GovMetric survey so you are not interrupted unnecessarily
JobsGoPublic
Council job vacancies.
- _aspire_session: Session cookie used to maintain the user's session while they navigate through the JobsGoPublic site. It is essential for JobsGoPublic to work
Modern.gov
Council meetings, minutes and agendas.
- ASP.NET_SessionId: Session cookie used to maintain the user's session while they navigate through Modern.gov. It is essential for modern.gov to work
Online library system
- JSESSIONID: Session cookie used to maintain the user's session while they navigate through the library site. It is essential for the site to work
Parking permit
Parking permit purchase and renewal system.
- ASP.NET_SessionId: Session cookie used to maintain the user's session while they use the system. It is essential for the system to work
Parking ticket payment system
- PHPSESSID: Session cookie used to maintain the user's session while they make a payment. It is essential for the payment system to work
Recite me
Online accessibility tool.
- Recite.Persist: Stores a flag to indicate whether the toolbar should persist between pages or not
- Recite.Preferences: Stores the users current settings so that they can be reapplied on subsequent pages
Web analytics
Hotjar
https://www.hotjar.com/cookies
- _hjIncludedInSample: Hotjar analytics tracking cookie
Google Analytics
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
- _gid: Google Analytics
- _gat_UA: throttle request cookie
- _gid: Google Analytics
- _gat_UA: Throttle request cookie
Web chat
http://www.click4assistance.co.uk/
- _ga, _gat: This is set by our online live chat tool
- C4ATBChat_8eef12b3-78db-4ba1-afb9-8375ed6e016e: This is set by our online live chat tool
More information Click to get info
- More information about cookies is available on http://www.aboutcookies.org.uk/
- Guidance on the EU e-Privacy Law can be found on the Information Commissioner's Office website
- Our corporate privacy policy and website disclaimer