Concerned about someone who works with children?



If you think someone who works with children may pose a risk to them, please tell us immediately.

You can call us on 020 8496 3646 to talk through your concerns, or email us at

Organisations should follow this up by completing our referral form. 

Complete the Referral form

We will make sure the matter is investigated properly, so that children are not at risk.

If you’re concerned about the safety of a child, but it doesn’t involve someone who works with them read our advise on 'worried about a child'

What to tell us about

Tell us about your concerns about someone who works with children, including non-work behaviour, including where:

  • they may have caused harm to a child
  • they may have committed a criminal offence related to a child
  • their behaviour may pose a risk of harm to children
  • they have difficulties with drug or alcohol misuse or other issues which might impact on their ability to do their job safely
  • their own child(ren) has been the subject of a child protection investigation by children’s social care services

Who we are and what we do

We are the Local Authority Designated Officer (LADO) team and by law we have to ensure that any allegation into a person in a position of trust for a child is looked into.  

We offer impartial oversight of the management of allegations against staff and volunteers by their employers.

If you’re concerned that someone in your organisation poses a risk to children, you must contact your most senior officer within your organisation, it’s the law.

You can 'whistleblow' and pass on information concerning wrongdoing to a third party, such as LADO or the NSPCC:

  • if you feel that insufficient action is taken by your organisation’s leadership in response to reporting of concerns
  • if you are worried that you will be penalised for reporting concerns
  • if you continue to have concerns after reporting

All organisations should have a whistleblowing policy.

Anyone is welcome to contact the LADO team to discuss whistleblowing.

The NSPCC whistleblowing advice line provides advice and support.

The process we follow Click to get info

The LADO process broadly follows these steps:

  1. Decide if meets threshold, and signpost accordingly
  2. Inform appropriate/ involved agencies
  3. Maintain records under DPA18, GDPR16 and the local authority’s data retention and destruction policies
  4. Refer to Child Abuse Investigation Team Police (CAIT) if there is a potential criminal offence
  5. Refer to MASH if there is clear adverse impact on child(ren)
  6. Schedule an Allegations against Staff & Volunteers (ASV) Strategy or Evaluation meeting in order to share information and decide how to proceed
  7. If police investigation, LADO process waits for its conclusion
  8. If no police investigation, LADO may request internal safeguarding investigation into the concerns and report (such as a Safeguarding Management Review)
  9. Disciplinary action waits for the conclusion of LADO process
  10. Outcome of allegation decision (substantiated, unsubstantiated, false, unfounded, malicious) by employer and LADO
  11. Review ASV and case closure
  12. If substantiated and staff/ volunteer is dismissed (or would have been dismissed if they had remained in post), ensure employer notifies DBS
  13. Regulatory body notification, as appropriate
  14. Systemic/ institutional learning

Download our full LADO Local Operating Procedures (Word 130KB)

Find out more about managing allegations against staff and volunteers on the London Child Protection Procedures website.

Contact us Click to get info

For advice and guidance about concerns and allegations against adults working or volunteering with children, contact us at

Waltham Forest LADO