Care Leaver Mentorship Programme privacy policy


Who we are and what we do?

The Children & Social Work Act 2017 introduced a new duty on local authorities, to provide Personal Adviser support to all care leavers up to age 25, if they want this support. The aim of leaving care services is to support care leavers so that they can live successful independent lives.

The purpose of the Care Leaver mentorship programme is to provide care leavers with a responsible adult who can act as a mentor in supporting young people as a trusted mentor.  The Council has partnered with the charity Family Action, to provide this mentoring service to care leavers in the borough.  Family Action’s privacy notice.

If you have questions regarding this service or our privacy practices, you can contact us by e-mail or in writing at the address below:

Corporate Parenting Service

Sycamore House

Waltham Forest Town Hall Complex

Forest Road


E17 4SU.


Kobus Grobbelaar, Head of Corporate Parenting Service:

The following types of Personal Data may be shared with the Council’s partner organisation, Family Action in order to provide the mentoring service to you:

  • Name;
  • Contact details, including email, telephone number and postal address;
  • Date of birth;
  • Employment information, Occupation;
  • Healthcare Information;
  • Care experience information that might impact ability to form relationships;
  • Ethnicity information;
  • Disability information.

Family Action, may then gather further information from you. See what data Family Action gathers and view their privacy notice.

The information that will be shared with Family Action will be to enable them to make contact with you and to provide you with mentoring services that are relevant to you and cater for your individual needs.

Your data will only be processed on the basis of your consent.  You can withdraw your consent at any stage by contacting the Corporate Parenting Service using the above details.

The statutory responsibilities of the Council for Care Leavers are set out in the Children Act 1989, including through amendments made by the Children (Leaving Care) Act 2000 and the Children and Families Act 2014.

The Council will share your data with our partner organisation, Family Action, in order to provide the best service to you. 

We will not share your data any further without your consent.

Care Leaver data is retained for 75 years, in conformity with section 9(1) of the Arrangements for the Placement of Children (General) Regulations 1991.

Our Data Protection Officer is Mark Hynes. You can contact him at

Please see the relevant section of the Corporate Privacy Notice.

Please see the relevant section of the Corporate Privacy Notice.

These are included in the relevant section of the Corporate Privacy Notice.

If we’re unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).