I live in a... household with wheelie bins Click to get info
When is my next bin collection day?
Bin collection days vary depending on the type of bin you have and your postcode.
On collection day:
- put your bins out ready for collection by 5am
- your bins should be collected by 10pm
Please also ensure:
- your bins are in the correct position (see FAQ section below, as this changed in January 2019)
- bins are not kept on the public path or street
- bins are easy for us to access
- you’ve put the correct items into your bins
- you use the bins provided by us only
Frequency of collections
| Bin colour | Contents | Collections |
|---|---|---|
| Black wheelie bin | General rubbish | Weekly |
| Green wheelie bin | Recycling | Weekly |
| Brown wheelie bin | Food and garden waste | Fortnightly |
Will you collect additional waste bags that are not contained within the bin?
No. You will need to wait for the following collection when you can make sure the bags fit within the bin, or you can take them to one of our local refuse and recycling centres:
- Gateway Road Household Waste and Recycling Centre, Leyton
- South Access Road Household Waste and Recycling Centre, Walthamstow
- Kings Road Reuse and Recycling Centre, Chingford (recycling only, no general waste)
Wheelie bin FAQs: where to put them for collection Click to get info
Where should I put my bins for collection?
Under the new system, which is starting from January 2019, you’ll need to put your bin right out to the boundary of your property for collection.
Properties with a small front garden
Move your bin to the front boundary of your property. If you have a small garden, don’t block the entrance to your home, but leave the bin as close as possible to the entrance, so that the collection crew can easily pick it up.
Properties with a driveway
Move your bin to the front boundary of your property.
Why are these changes happening?
We’re changing where you need to put your bin so we can make savings which will allow us to continue making weekly bin collections. We know this is important to you, because you’ve told us. This change is a standard practice among many London boroughs.
Who do these changes apply to?
The changes will apply to all houses and flats (with less than five units) that have wheelie bins. It says: It will apply to normal household waste (black bins) as well as recycling (green bins) and food and garden waste (brown bins).
Does the new policy apply to all wheelie bin collections - normal waste, recycling, food and garden waste?
Yes, the new policy will apply to all wheelie bin collections, regardless of whether they are collected weekly (normal waste or recycling) or collected fortnightly (food and garden waste).
The area around the front of my property is quite small – do I still need to move my bin for the collection?
Yes. This new policy applies to all properties where there is space sufficient space to allow the bin to be moved to the boundary of the property next to the front entrance.
I live in a... flat with communal bins Click to get info
On collection day, your bins should be collected by 10pm.
Make sure you’ve put the correct items into your bins.
We won’t collect bags, boxes or loose rubbish left by the side of communal bins.
Please note, you may receive a fine if you put your sacks on the street outside the times listed above and collection day below.
Frequency of collections
| Bin colour | Contents | Collection days |
|---|---|---|
| Communal black bin | General rubbish | Weekly |
| Communal green bin | Recycling | Weekly |
| Communal grey bin | Food waste | Weekly |
| Food waste bin trial | Food waste | Weekly |
I live in a... flat above a shop Click to get info
If you live in a flat above a shop on one of these roads, you must place your refuse and recycling in sacks outside in the mornings between 6am and 9am on Monday, Wednesday and Friday. Your waste and recycling will be collected by 11am.
Selected roads also receive additional evening collections between 9pm and 11pm where the waste and recycling will be collected by 1am the following day. Only the following roads receive additional evening collections:
- Church Lane
- Lea Bridge Road
- Hoe Street
- High Road Leytonstone
- High Road Leyton
For both morning and evening collections, please make sure:
- your refuse and recycling sacks are tied up. Please only use the green sacks provided by the Council for recycling* and a different coloured sack for refuse.
- you place your sacks on the closest edge of the pavement but not on a cycle path
- you put them outside on the pavement visible for the collection crew
Please note, you may receive a fixed penalty notice if you put your sacks on the street outside the allocated times and days.
- Morning road – 6am - 9am
- Evening roads (see list above) – 6am - 9am and 9pm - 11pm
*Green recycling sacks are delivered quarterly to you, but should you require more, please visit your local library.
How to report a missed bin collection Click to get info
You can do this from our missed bin collections page.
For properties with wheelie bins, or flats with communal bins - you can do this after 10pm on the day of collection.