Fees and how to apply Click to get info
Zoo licences are issued by us.
Please email at: firstname.lastname@example.org. Include your name, address and other contact details.
An officer will contact you to explain the application process.
Our officer will be able to advise you about fees.
Eligibility criteria Click to get info
At least two months before making an application for a licence, the applicant must give notice in writing (including by electronic means) to Waltham Forest Council of their intention to make the application. The notice must identify:
- The zoo's location
- The types of animals and approximate number of each group kept for exhibition on the premises and the arrangements for their accommodation, maintenance and wellbeing
- The approximate numbers and categories of staff to be employed in the zoo
- The approximate number of visitors and motor vehicles for which accommodation is to be provided
- The approximate number and position of access to be provided to the premises
- How required conservation measures will be implemented at the zoo
At least two months before making the application, the applicant must also publish notice of that intention in one local newspaper and one national newspaper and exhibit a copy of that notice. The notice must identify the location of the zoo and state that the application notice to us is available to be inspected at our offices.
Will tacit consent apply? Click to get info
No. It is in the public interest that we must process your application before it can be granted.
If you have not heard from us within 28 working days, please contact us.
If your application fails Click to get info
Please contact us.
If your application is refused, you can appeal to your local Magistrates' Court within 28 days of receiving written notification of refusal.
Licence holder redress Click to get info
Please contact us.
A licence holder may appeal to a Magistrates' Court against:
- any condition attached to a licence or any variation or cancellation of a condition
- the refusal to approve the transfer of a licence
- a zoo closure direction
- enforcement steps relating to any un-met condition
The appeal must be brought within 28 days from the receiving written notification of our decision.
Consumer complaints Click to get info
We would always advise that in the event of a complaint, you contact the trader by letter with proof of delivery.
For complaints relating to another aspect of the operation such as noise, pollution or public health, please contact us.
Other complaints Click to get info
Other complaints relating to another aspect of the operation such as noise, pollution or public health, please contact us.