Telephony issues, Thursday 11 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.​​​


Choosing childcare

Information and advice to parents and carers looking for registered child care.

Free early education and childcare for two year olds

The Free Early Education Entitlement (FEEE) is a government grant which enables eligible children aged two to have up to 15 hours a week free nursery education.

Free childcare for 3 and 4 year olds

All children from the month after they turn three can have up to 15 hours a week free nursery education.

Children's centres

Children's centres offer parents of young children help, advice, support and information on all aspects of parenting.

Becoming a child care provider

Support for those interested in or working to provide child care in Waltham Forest.

School holiday schemes

Schemes providing care for children and young people during school holidays.

Worried about a child?

What to do if you are worried about the safety of a child.

Child protection

How children and young people are protected from harm or abuse in Waltham Forest.

Residential care for children and young people

Provision of residential accommodation for children and young people who cannot live with their families.

Respite care for children and young people with a disability

You can get short breaks from caring for your disabled child.

Family Information Service

The Family Information Service is a free, impartial service giving detailed information and advice on childcare as well as general information on a wide

Early Years Pupil Premium (EYPP)

The EYPP is additional funding for childcare providers to improve the education they provide for disadvantaged 3- and 4-year-olds.