Jobcentre Plus is part of the Department for Work and Pensions. In April 2002, we replaced the Employment Service, which ran Jobcentres, and those parts of the Benefits Agency which provided services to people of working age through social security offices. (By ‘working age’ we mean people between the ages of 18 and 65.)

The Jobcentre Plus network is made up of Jobcentre Plus offices, Jobcentres and social security offices. At Jobcentre Plus, we aim to help:

• more people into paid work
• employers fill their vacancies, and
• give people of working age the help and support which they are entitled to if they cannot work.

Over the next few years, we are introducing Jobcentre Plus offices across Great Britain in place of Jobcentres and social security offices.

Adresses for centres in Waltham Forest:

Jobcentre Plus (Walthamstow)
7–13 Westbury Road
London E17 3RH

Tel 020 8210 3046

Jobcentre Plus (Leytonstone)
1–3 Lemna Road
London E11  1ZW

Tel 020 8988 5300

If you are of working age, when you claim a working age benefit we will give you the name of a personal adviser. They will be your main contact to help you look for work or answer any other questions you may have.

You can get details of the areas covered by Jobcentre Plus offices from your local office or by visiting our website at www.jobcentreplus.gov.uk

Looking for work

If you are claiming benefit our local advisers will help you find work.  In addition, Jobseeker Direct is a quick and easy phone service to help you find a temporary or permanent, full-time or part-time job. We can tell you about vacancies in your local area and beyond. If you’re interested in a job, we can tell you how to apply, send you an application form and, wherever possible, ring the employer to arrange an interview.

Working age benefits

Working age benefits are:

• Jobseeker’s Allowance
• Income Support
• Incapacity Benefit
• Severe Disablement Allowance
• Industrial Injuries Disablement Benefit
• Carer’s Allowance
• Maternity Allowance, and
• Bereavement Benefits.

How to claim

To make a claim for a working age benefit phone 0845 600 1304. Calls are charged at the rate of a local call. Call charges may be different if you call from a mobile phone.  If you are claiming any benefit other than Maternity Allowance or Bereavement Benefits, we will take some details and arrange a work focused interview at your local office with your personal adviser. They are your main contact to help you look for work, or deal with any other questions you may have.