Waltham Forest Housing Services help to provide housing to people in Waltham Forest as well as a range of services for those who are homeless or need support.

Ascham Homes manages Waltham Forest's housing stock and provide tenancy services such as making repairs and collecting rent. They operate a full landlord service to the London Borough of Waltham Forest’s 10,516 tenants and 2,179 leaseholders.

» Find out more about our customer service standards

Future of Housing in the Private Rented Sector Conference and Awards

The London Landlord Accreditation Scheme/UKLAP is hosting Future of Housing in the Private Rented Sector Conference & Award Ceremony to celebrate its achievements and acknowledge the work of the private rented sector professionals. The event will be held on 1 March 2012, and the deadline for nominations is 30 January 2012. Some of the categories include Best Local Authority Landlord Services, Best Small Landlord, Best Green Agent of the Year and Overall Best Landlord of the Year.

» Nominate here

» Find our more about sponsorship opportunities

» Find out more about London Landlord Accreditation Scheme

Online housing application available now

Waltham Forest Council has changed the way that you can apply or register for Council housing. The previous paper form has been replaced by an online version.

If you need help, please contact Waltham Forest Direct on 020 8496 3000 or visit a Customer Service Centre or Leyton Library and someone will be able to give you advice about how to complete the form.

We are experiencing some delays with processing the new online applications, and it may take longer than 48 hours to process your application. Please bear with us. We hope to resolve the delays as soon as possible. We apologise for any inconvenience this may cause.

» Start a new application for housing in Waltham Forest

» Finish a saved application

» Change your details/view completed application

Council housing repairs

  • For repairs to your Council home, contact Ascham Homes on 020 8496 4197 (8am-6pm).
  • For emergencies outside these hours  call 020 8226 2631 (6pm-8am and Bank Holidays)
  • You can also report them on their website.

Notices of demolition - Housing Services

In accordance with Section 105 of the Housing Act 1985, Notice is hereby given for the demolition of garages at the following sites:

Argyle Road
Broomfield Road
Kings Road
Knebworth House
Marlborough - Borthwick
Sylvester Road
The Greenway
Vicarage Rd
Wood Lane

Consultation ends on Wednesday 15 February 2012 at 5pm. All comments should be directed in writing to:

Aaron Elliott
Development and Investment Manager
London Borough of Waltham Forest
Strategic Housing and Investment
Cedar Wood House
2d Fulbourne Road
Walthamstow E17 4GG

Email: aaron.elliott@walthamforest.gov.uk
Tel: 020 8496 5549

Find out about local services

Use My Place to find services local to where you live: when your rubbish is collected, your nearest library or leisure centre and more.

» Search My Place for your local services

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Emergency contact number

If you have an emergency outside office hours, such as domestic violence, that means you are not safe to stay in your home, please call 020 8496 3000.

If you need help with spoken or written English, let us know and we can provide interpreters and/or translated information - for example if English is not your first language, or if you have sight and/or hearing disabilities.

Cedar Wood House is accessible for people with mobility disabilities, including wheelchair users, with ramped/level access, wide doors, and fully accessible toilets. There is also an induction loop for hearing aid users.

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