What we do
The role of Trading Standards Departments is to promote a fair market in consumer goods and services by protecting consumers and honest traders by ensuring that trade is carried out lawfully, fairly and safely. A full list of the legislation Trading Standards enforce is available on the Trading Standards Institute Website
» View our standards and performance
Businesses
- Business guidance leaflets can be downloaded here
- Business legislation
- Credit licence
- Environment and Regeneration enforcement protocol
- Misleading advertising
- Traders' rights
- Weights and measures
Contact
If you would like to make some comments regarding the service we provide, please can you send us an email to trading.standards@walthamforest.gov.uk or telephone Waltham Forest Direct on 0208 496 3000 or write to us at:
Environmental Health and Trading Standards
Sycamore House, First Floor
Town Hall Complex
Forest Road
Walthamstow, E17 4SU
Consumers
Consumer Direct for advice on consumer issues
For advice and information on consumer issues phone 08454 04 05 06 (minicom users 08451 28 13 84) or visit Directgov website for your consumer rights.
Waltham Forest works in partnership with Consumer Direct to provide consumers with information and assistance on their rights when purchasing goods and services.
