How does the scheme work?

Members of the public can use the toilet facilities during the premise's opening hours and without the need to make a purchase.

Participating premises will display one of the following stickers in their window depending on the facilities offered:

Community toilets

When was the system launched?

It was launched in April 2007.

How many members are there?

There are 38 members of the scheme as at January 2012. The toilets at William Morris gallery are temporarily closed while refurbishments works are going at Lloyds Park. Works are due to be completed in July 2012.

Who can join the scheme?

Any business in Waltham Forest can join the scheme. However there are very limited spaces due to budgetary constraints and priority will be given to areas where there is under-representation. Currently this applies to Leyton; particularly along the High Road leading to Drapers Field. Interest from businesses with disabled facilities is especially welcome.

What is the qualifying criteria?

Toilets should be of a high standard and businesses are required to allow free access to their public toilets without the obligation to buy anything.

What do businesses get in return?

  • £800-£1000 per member
    This fee is dependant on the size and number of conveniences offered per organisation
  • Publicity on the Council’s website with opening times, address/location plus details published on maps

What do businesses have to do?

Members must display Community toilet stickers prominently in their windows at the entrance(s) showing what facilities are available, ensure that their facilities are kept clean, adequately stocked and easily accessible to the public throughout their opening times.

How do I express an interest?

For information call Waltham Forest Direct on 020 8496 3000 or email wfdirect@walthamforest.gov.uk..

Where are the toilets located?

The toilets are located in town centres/central transport points, high streets, libraries and parks throughout the borough.

» View map on My Place or download the thecommunity toilet location map  (1.4MB PDF file)

Are there any remaining public toilets in use?

No, all of the old style public toilets are now closed.

How often are the toilets inspected?

All Community Toilet Scheme members are regularly inspected to ensure they meet appropriate standards. If you have any concerns about any member of the scheme, please contact Waltham Forest Direct on 020 8496 3000.