The provision of public lighting is not statutory. However, local authorities do have a statutory duty to maintain public lighting where they have installed them.

To report a damaged or faulty lamp column, make a note of the location and if possible the lamp column number. The street light number is displayed:

  • About 1.5 metres (5ft) above the ground and facing towards the road
  • It may contain letters as well as numbers ie 3, WF3 or 3H and sometimes they are positioned vertically.
    The letter is important in identifying who is responsible for the repair

Then fill in the on-line form or contact Waltham Forest Direct on 020 8496 3000

Contact us

Public Realm
Environment and Regeneration
Low Hall
Argall Avenue
London E10 7AS
email wfdirect@walthamforest.gov.uk
tel 020 8496 3000