The council’s highway maintenance group is responsible for the maintenance and enforcement of approximately 405 kilometres of highway throughout the borough.

The Council follows the general standards contained within the DTLR and Local Authority Association codes of practice when delivering its highway maintenance program.

Our aims:

  • To inspect all roads and footways regularly to make sure they are maintained to a safe standard. The items inspected include condition of footway, carriageway, white lining, guard-railing, street nameplates, street lighting, street signs, highway drainage, street trees and grass verges
  • To conduct condition and assessment surveys annually. The information gathered is used to prepare planned renewal programmes, which are published on the Council web site
  • To deal with issues and take enforcement action against offenders that use and abuse the highway (e.g. overhanging vegetation and building materials)
  • To issue licences for skips, scaffolding, hoardings, building materials and street works, along with applications for vehicle crossovers. The target time-scale for issuing licences is 3 working days
  • To inspect the work of other companies (providing services such as gas, electricity, water, telephone and cable TV) to ensure that road and footway reinstatements are carried out to high national standards of safety and quality
  • To respond to reports of damaged or faulty roads, trees and footways, and take appropriate action as quickly as possible

How are we performing?

Please view the document below to see our current performance:

Comments from service users

Just to let you know how pleased myself and other residents of Vicarage Road are with the high quality of the resurfacing work being done at present. The work is being done with the minimum of disruption, is also very clean and tidy and when I have spoken to the workmen they are very polite and helpful. Resident of Vicarage Road E10

For further information contact us:

Public Realm
Environment and Regeneration
Low Hall
Argall Avenue
London E10 7AS
Email wfdirect@walthamforest.gov.uk
Tel 020 8496 3000