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A-Z of online services
Online services by topic
Self-service
Activating your online account
Self-service FAQs
Benefits self-service
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Council budget 2011/12
Addressing key public concerns
Budget background
Budget conversation
Clean streets are what count
Feeling safe is what counts
Protecting the most vulnerable
Budget conversation findings
Making every penny count
Council funding 2011/12
Council priorities
Leader's budget statement
News
Keeping warm
New library opening hours
Olympic Year starts with a bang
Cllr Ali receives MBE
New refuse and recycling contract
The Big 6
EMD study
Disorder across London
Community response to recent events
BSF decision
EMD planning decision
Crime discussions
BSF decision
Judicial Review into BSF starts
Council slams education cuts
Michael Gove letter
Election statement
Member allowances and senior officer pay
Independent Panel findings published
Independent Contracts Panel
School closures
Service disruption
Waltham Forest News
Advertising
PCT adverts
Pick up a copy
Filming in Waltham Forest
What's on
The Big 6
Green Celebrations - green events
Green Celebrations - regular events
Holocaust Memorial Day
Lloyd Park events and activities
Business
Business awards
Business continuity
Business grants
Business property
Estate management and valuation
Friday Hill House disposal
Business rates
Business Improvement Districts
BID FAQ
Non payment of Business Rates
Explanatory notes
Empty business properties
Small Business Rate Relief
Business support and advice
JCP Redundancy Rapid Response
Security advice and support
Disposing of trade waste
Doing business with the Council
Council rules for buying
Council's standing conditions of order
Council tenders
New arrangements for invoicing the council
Procurement Strategy
What we buy
Working with local suppliers
Economic development
Business Board
Cyber Link
Enterprise, Employment and Skills Strategy
Waltham Forest construction training centre
Worknet
Providers currently delivering the Worknet programme
Worknet service standards
Worknet Customer Feedback 2010
Licensing
Animal licences
Animal fees and charges
Animal movement
Animal boarding establishment
Dangerous wild animal licences
Dog breeding licences
Pet shop licences
Performing animals registration
Riding establishment licences
Zoo licence
Licensing policy
Club premises
Complaining about a licensed premises
Premises licence
Licensing Act: Questions and answers
Licensing Act 2003: Guidance notes
Temporary event notice
Gambling Act, 2005
Revised Statement of Principles under the Gambling Act 2005
Gambling Act guidance
Lottery licences
Leisure licences
Caravan and camping site
Fishing permit licence
Sports ground safety certificate
Safety certificate for sports stands
Water sports licence
Licences for construction
Building permits and licences
Highway projection licences
Public weighbridge operator licence
Food licences
Approved food premises
Cooling tower notifications
Cooling tower register
Deal in game
Registration of food premises
Register of food premises
General licence
Credit broker
Door Supervisor
Explosives and fireworks
Information on Fireworks Act
Hairdresser
Hypnotism authorisation
Motor salvage operator registration
Non medicinal poisons
Nursing registration
Sex establishment licence
Scrap metal dealers registration
Special treatments premises
Special treatment consultation
Special treatments fees
Street parties
Organising a street party
Taxi and minicab licence
Petroleum filling stations
Street trading
Forecourt trading licence
Market trading licences
Street Trading fees
Permanent trader fees
Casual Traders
Vacant Pitches
Individual or miscellaneous sites
Other market trading fees
Illegal street trading
Auction premises
Permission to use town square or arcade site
Physical regeneration
Town centre businesses
Trading standards
Age related sales
Trading Standards performance
Credit
Credit unions
Business legislation
Credit licence
Environment and Regeneration enforcement protocol
Counterfeit and pirated goods
Fraud and distance selling
Misleading advertising
Traders' rights
Trading Standards customer charter
Toy safety guidance
Weights and measures
Community and living
Community Strategy
Community Ward Forums
Consumer advice and protection
Data and research
Mayhew Report
2011 Census
Business and economy
Crime
Deprivation
Education and skills
Employment
Health
Housing
Population
Ward profiles
Worklessness
Interpretation, translation and transcription
Local Strategic Partnership
Agendas and minutes
Healthier Communities agendas and minutes 2009
Board agendas and minutes, 2009
29 July 2009
21 September 2009
27 November 2009
19 June 2009
21 April 2009
5 March 2009
SafetyNet agendas and minutes, 2009
CYP agendas and minutes 2009
Employment and Enterprise agendas and minutes, 2009
Housing agendas and minutes 2009
Sustainability agendas and minutes 2009
Children Trust Board
Contact the LSP
Employment and Enterprise Partnership
Terms of reference
Housing Partnership
LSP Board
Terms of reference
Decisions by written procedure
Partnership working
SafetyNet Partnership
Sustainability and the Environment Partnership
Terms of reference
Membership
Moving home
Our Place in London
Physical regeneration
Register Office
Births
Re-registering a birth
Birth fees payable
Naming ceremonies
Registering a birth
Historical birth searches
Stillbirths
Citizenship ceremonies
Nationality checking service fees
Contact the Register Office
Copies of certificates for births, deaths and marriages
Deaths
Funerals
Registration of deaths
Frequently asked questions
Marriages and Civil Partnerships
Historical marriage searches
Becoming an approved marriage/civil venue
Premises approval for marriage / civil partnership ceremonies
Contact us
Forest Suite at the Register Office
Married - England and Wales
Marriage - Outside of England and Wales
Marriage - Immigration Control
Intention to Marry
Marriage fees
Marriage - Renew Vows
Marriage - Housebound
Special licences for marriages and civil partnerships
Civil partnerships
Residents First Strategy consultation
Town twinning
Voluntary sector and volunteering
Commissioning programme
Commissioned services, 2010/11
Commissioning programme 2007-10 and 2010-11
Grants
Volunteering
Voluntary sector support
Waltham Forest Compact
Voluntary Sector Forum
Council and democracy
About the Council
Constitution
Part 8 - Access to Information Procedure Rules
Part 9 - Code of Conduct for Members
Part 9 - Protocol for Member/Employee Relations
Part 10 - Current rates of Members Allowances
Council departments and structure
Chief Officers in the Council
Council structure
Council performance
Residents Panels
Council priorities
Council transparency
Corporate identity
Data protection and freedom of information
Data Protection Act
General Information - DPA
Subject Access Request
Frequently Asked Questions - DPA
General Information - FAQs
Children and Young People - FAQs
CCTV Footage
Council Tax Data
Data Matching and National Fraud
Direct marketing
Disclosure
The Electoral Register
Equalities Monitoring
Surveillance
Notification
Data Protection Policy
Freedom of Information
About Freedom of Information
FOI Publication Scheme
Who we are
What we spend
Our priorities
Decision making
Policies and procedures
Lists and registers
Bona Vacantia
Our services
Environment Information Regulations
Decision making
How decisions are made
Forward Plan
Ethical Framework and Standards
Complaints and Investigations against Councillors
Standards Committee - Overview
Standards Committee - Membership
Standards Committee - Meetings
Monitoring Officer
Register of Interests, Gifts and Hospitality
Code of Conduct and Protocols
Standards for England (SfE)
Finance
Annual Audit Letter for 2009/10
Expenditure over £500
Local Code of Corporate Governance
Previous years finances
2009/10 Accounts additional unaudited information
Risk Management Policy
Council offices
Directions
Leader of the Council
News and events
January 2012
2011
December 2011
November 2011
October 2011
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July 2011
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January 2011
The Leader's priorities
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Contact the Leader
The Cabinet
Cabinet decisions
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Executive decisions, 2006
Executive decisions, 2005
Cabinet Members
Dates, agendas and minutes
Strategy documents
Agendas and minutes
Dates and membership of all Council Committees
Benefits
Apply for Benefits
Evidence for your claim
Council Tax Benefit
Free school meals
Housing Benefit
What is Housing Benefit
Who can claim Housing Benefit
Single people under 35
Change of circumstances
Housing Benefits overpayments
Housing Benefit - Moving Home
Local Housing Allowance
Change of circumstances
Changes to benefits from 2012
Non-dependant deductions from April 2011
How we pay Benefits
Not Enough Benefit? Discretionary Housing Payments
Disputing a decision about your benefit
Online benefit forms
Help completing online benefit forms
Why use the online claim form?
Benefits calculator
Reassessment of Incapacity Benefits
Working and claiming benefits
Homeowners - sale and rent back
Contact Revenues and Benefits
Home visits for Benefits
Community Councils 2003/10
North Chingford
Agendas and minutes, 2009/10
South Chingford and Highams Park
Walthamstow West
Walthamstow and Lea Bridge
Leyton and Whipps Cross
Leytonstone
Community Ward Forums
Cann Hall ward
Cathall ward
Chapel End ward
Chingford Green ward
Endlebury ward
Forest ward
Grove Green ward
Hale End and Highams Park ward
Hatch Lane ward
High Street ward
Higham Hill ward
Hoe Street ward
Larkswood ward
Lea Bridge ward
Leyton ward
Leytonstone ward
Markhouse ward
Valley ward
William Morris ward
Wood Street ward
Ward funding
Community engagement
Community Engagement FAQs
Residents Panels
Youth Engagement
Complaints
The Council's Complaints Procedure
Frequently Asked Questions
Information in other languages
Compliments and suggestions
Council performance
Council Tax
Frequently Asked Questions
Council Tax charges
2010/11
2009/10
2008/09
2007/08
2006/07
2005/06
2004/05
Who has to pay
Discounts, exemptions and reductions
Council Tax Bands
Appeals
Paying your Council Tax
Discounts, exemptions and reductions
Review of single person discounts
Direct Debit
Paypoint locations
Paying by instalments
Council Tax arrears
Comment, compliment and complain
Council transparency
Expenditure over £500
Senior officers' pay
Councillors and elected representatives
The Mayoralty
History of the Mayor
The Mayor's Office
Mayoral events
MPs, MEPs and the GLA
The Role of a Councillor
Elections and voting
Who can vote?
Registering to vote
Certificate of Inclusion on the Electoral Register
Sale of Electoral Register
Voting in an election
Standing for Election
Polling stations
Election results
Referendum, 2011
General election, 2010
Local election, 2010
Leyton and Wanstead
Chingford and Woodford Green
Walthamstow
Frequently asked questions
Information and advice
Scrutiny
Officer Team
Scrutiny Panels
Completed Scrutiny Panels
Scrutiny agendas and minutes
Outer North East London Joint Health Overview and Scrutiny Committee (ONEL JHOSC)
Scrutiny FAQs
Petitions
Regional government
London boroughs
Education and learning
Adult and community education
Building Schools for the Future
BSF Equality impact assessment
Early help
Needs analysis
Provision
Assessment and training
Funding
Outcomes and impact
Family information service
Becoming a childminder
Opening a childcare provision
Choosing childcare
Choosing a breakfast and after school club
Choosing a childminder
Choosing a creche
Choosing a day nursery
Choosing a holiday scheme
Choosing a pre -school
Changes to OFSTED register
Children's Disability Register
Free Early Education places for 2 year olds
Free Early Education Entitlement (FEEE)
Short breaks for disabled children
Parents guide
Working in childcare
Extended Services
Brooks Farm
Children centres
Children and Young Peoples Directory
Childcare sufficiency assessment
Chitter Chatter newsletter
Certificate of minimum standards (CMS)
Aims of the certificate
Benefits of the CMS
CMS process
CMS news
Independent Safeguarding Authority (ISA)
Developing a portfolio
Standards 1-3
Standards 4-6
Standard 7
Standards 8-9
Standard 10
Standards 11-12
Standards 13-14
Quality assurance
Support for the PVI organisations
Safeguarding in early years settings
Schools and colleges
School closures
Administration of medicines in schools
Building Schools for the Future
Educational awards and benefits
Educating your child at home
Special Educational Needs / Educational Support Service
Access to SEN/ESS
Education welfare services (EWS)
Social Inclusion Service
Educational support for looked after children
Examination results
External funding support service (EFSS)
Awards for all
International school award (ISA)
North London schools international network
Quality Assurance
Quality Development Framework
Quality Framework for supplementary schools
Quality in Study Support
How is study support defined?
Standards fund programme
Extra curricular activities
Governor Services
Becoming a school governor
Documents for school governors
Waltham Forest SACRE
SACRE, Syllabus - Secondary
SACRE Syllabus - Primary
Minutes of meetings and annual reports
Music service
Assisted Instrument Purchase Scheme (AIPS)
Bands, ensembles and orchestras
Instrument repairs and loans
Public music examinations
Tuition
Safeguarding in Education Service
Guidance documents
Procedures, policies and forms
Training courses and events
Useful contacts
Schools local boroughs
School admissions
Guide to appeals
School complaints
School meals
Free school meals
Waltham Forest Catering Services
School and educational visits
S52 Budget and Outturn Statements
S52 Budget and Outturn Statements 2011-12
S52 Budget and Outturn Statements 2010-11
S52 Budget and Outturn statements 2009-10
Budget and Outturn statements 2008-09
Sustainable schools
Suntrap Forest Education Centre
Stanley Road School Project
Term dates
Traveller education service
Winns school
Davies Lane School
Newport School
Woodside School
Mission Grove School
Hilllyfield School
Special educational needs
What are special educational needs (SEN)?
Getting extra help for children with SEN
What is an annual review?
What is a statement?
What is a statutory assessment
Disability discrimination in education
Education Plus
Parent Partnership Service
SEN information for schools
Making a request for statutory assessment (schools)
Person Centred Planning
Person Centred Review resources
Information for parents
Training on PCP reviews
Provision management guidance
SEN transport support
FAQ's
Home to school travel policy
SEN transport disruption
SEN transport support (post 16)
Summerfield language provision
Strategies and plans
Children and young people plan
CYPP documents
Profile of children and young people
Teaching
Mentoring
Youth support service
Connexions in Waltham Forest
Careers Service
Duke of Edinburgh Award
Keep it safe
Youth service information
Weekly activities
Chingford
Leyton and Leytonstone
Walthamstow
Youth centres
Youth Offending Service
Environment and Planning
Building control
What is building control
Information guides
The Building Regulations summary
Building Control frequently asked questions
How to submit a building regulations application
Exempt works
If building work is carried out without an application?
Demolition of buildings
Loft conversions
Chimney breast removal
Re-covering roofs
Replacing windows
Conservatories
Porches
Building over or close to sewers
Boundary disputes
Domestic electrical installations
Electrical safety in the home
Conversion of basements
Conversion of buildings into flats
Conservation of fuel and power
Sound resistance testing
Party walls
Garden walls
Right to light
Construction in bad weather
Choosing a builder
Loft storage
Fire doors
What work is covered by Building Control
Dangerous buildings and structures
Trees and buildings
Further information
Sanitation, hot water safety and water efficiency
Application forms
Building Control full plans
Building Control building notice
Building Control regularisation
Notification demolition work
Building Control service standards and statistics
Climate change
10:10
Green businesses
Waltham Forest low carbon business network
What we are doing
What you can do
Resident outreach
Potential grant sources
Environmental Health
Food safety
Food law guidance notes
Scores on Doors
Business owners FAQs
Customers FAQs
Risk assessment
Food standards
Food licences
Food hygiene training
Food and agriculture
Infectious diseases
Health and safety
Protecting people
Health and safety at work
Health and Safety inspections
Prosecutions register
Pest control
Pest control fees
Pest control fact sheets
Bed bug fact sheet
Bumble bees fact sheet
Carpet beetle fact sheet
Cigarette beetle and drugstore beetle fact sheet
Clothes moth fact sheet
Cockroach fact sheet
Feral pigeon fact sheet
Flour beetle fact sheet
Fleas fact sheet
Foxes fact sheet
Fruit flies fact sheet
Garden ant fact sheet
Gray squirrel fact sheet
Harlequin ladybirds fact sheet
Indian meal moth fact sheet
Larder beetle fact sheet
Mortar bees fact sheet
Mouse fact sheet
Pharaoh ant fact sheet
Psocids fact sheet
Rat fact sheet
Rice weevil fact sheet
Silverfish fact sheet
Wasps fact sheet
Wharf borer fact sheet
Woodlice fact sheet
Yellow mealworm fact sheet
Pest control frequently asked questions
Preparing your property before treatment
Bed bugs treatment
Cockroaches treatment
Fleas treatment
Mice treatment
Rats treatment
Noise
Noisy alarms
Noisy animals
Noisy fireworks
Noise mediation
Private legal action
Increased flights over the borough
Pollution
Air pollution
Smoke, dust and fumes nuisance
Pollution penalty notice
Bonfires
Air handling units
Light pollution
Air quality
The air - pollutants of concern
Air quality - vehicle emissions
Air quality - reduce air pollution
Air quality policy, reports and research
Borough-wide Air Quality Assessment Update report 2009
airTEXT
Walkit.com
Asbestos
Construction noise
Contaminated land strategy
Drainage and sewers
Hazardous and toxic substances
Pollution control - environmental permits
Smokefree Waltham Forest
Water quality
Dog enforcement
Dangerous dogs
Dangerous dogs actions
Dog law
Dog control orders
Animal nuisance
Dog fouling
Stray dogs
Vaccinations
Rabies
Microchip
Customer consultation
Fairtrade
Cafes, bars, restaurants, retailers
Fairtrade for customers
Fairtrade in the workplace
Funerals
Cemeteries
Burial - frequently asked questions
Chingford Mount Cemetery
Walthamstow Cemetery (Queens Road)
Waltham Forest cemeteries fees
Coroner's office
Crematoriums
Exhuming a deceased body
Independent funerals
Public mortuary service
Repatriation of remains
Go green awards
Land and premises
Buildings
Design Awards
Design Award winners, 2009
Design Award winners 2011
Conservation
Area appraisal and management plan
Public rights of way
Local land searches
FAQs - Local Land Charges and Land Searches
Local Land Charges - Fees
LLC and Searches -What they are
Local Land Charges
Water searches
Personal Searches
Mobile phones and mobile phone base stations
Landscape character assessment
Parks and recreation
Adopt a flower bed
Adopt a tree scheme
Allotments
Allotment rents
Allotment tenancy agreement
Allotments frequently asked questions
Grow your own - 10 point plan
Parks and open spaces
Friends of Parks
Friends groups contacts
Green Flag awards
Opening and closing times
Attendant hours for premier parks 2011
Open spaces
Parks
Abbotts Park
Coronation Gardens
Coronation Gardens Bandstand
Langthorne Park
Kitchener Road Park
Lloyd Park
Lloyd Park access guide
Lloyd Park contacts
Lloyd Park feedback
Lloyd Park events and activities
Lloyd Park restoration project
Lloyd Park proposals
Lloyd Park volunteering opportunities
Memorial Park
Ridgeway Park
Park events 2011
Parks and open spaces service standards
Parks and open spaces frequently asked questions
Playing fields
Playgrounds
Playing fields, hire charges and booking forms
Bowling and putting greens hire
Cricket pitches hire
Football, rugby and hockey pitch hire
Open space and pavilion hire
Tennis courts
Waltham Forest green gym
Trees in Waltham Forest
Trees frequently asked questions
Tree preservation
Tree strategy 2010-20
Biodiversity Action Plan
Pests and nuisance
Physical regeneration
Blackhorse Lane
Blackhorse Lane adopted plans
Station Hub and Waterfront planning and design brief 2007
Sutherland Road planning and design brief 2007
Studies
Interim Planning Policy Framework
Blackhorse Lane progress
Billet Works (Banbury Park)
Sutherland Road
Station Hub
Tottenham Marshes
Transport and travel
Transport study appendices
Consultations
Developers and Landowners
Funding Blackhorse Lane
Walthamstow regeneration
Area Action Plan for Walthamstow
Central Station Car Park scheme
Completed projects
End of Scheme Report
Interim Planning Policy Framework (IPPF)
Regeneration timeline
Selborne Walk
South Grove
Shop front improvements
Street Market
Walthamstow arcade site
Arcade site background
Walthamstow town centre master plan
Master plan and IPPF preparatory work
Final presentation for Walthamstow Town Centre
Wood Street regeneration
Planning
Community Infrastructure Levy
Considerate Constructors scheme
Development Management service standards and performance
Planning applications
Planning help and guidance
Article 4 directions
Articles 3 and 4 restrictions on permitted development
Comment on a planning application
Completing a planning application
Planning service
Developers pre application advice
Flood risk
Householder pre application advice
Ownership certificates
Planning contaminated land
Planning permission
Planning application plans
Planning application process
Planning decision
Tree preservation
Working from home
Validation checklists
Walthamstow Greyhound Stadium (revised plans)
Walthamstow Greyhound Stadium (initial plans)
Granada (EMD) Cinema
Planning lists
Planning applications consultation process
Weekly list of planning applications
Weekly planning applications 2010
Weekly planning applications 2009
Weekly list of planning decisions
Planning decisions 2010
Planning decisions 2009
Weekly list of planning appeals
Weekly list planning appeals 2010
Weekly list of planning appeals 2009
Monthly planning appeals
Planning contacts
Planning Enforcement
High hedges
Planning Enforcement register
Planning enforcement register 2008
Planning enforcement register 2007
Planning enforcement register 2006
Planning enforcement register 2005
Planning enforcement register 2001 to 2004
Planning policy
Local development framework
LDF consultation
LDF core strategy
LDF core strategy submission
LDF Core Strategy Examination
LDF Core Strategy - background
Blackhorse Lane Area Action Plan
Urban design
Development management policies
Dwelling Conversions - interim planning policy document
Inclusive design for new development
Local Development Scheme
Hot food takeaway shops
Northern Olympic Fringe AAP
Issues and options consultation
The Northern Olympic Fringe and Lea Bridge area
Sustainability appraisal
Reasons for the Area Action Plan
Site Specific allocations DPD
Supplementary planning document
Statement of community involvement
SCI Regulation 31 Statement
LDF evidence base
Waltham Forest Characterisation Study
Open Space Strategy 2010 to 2020
Walthamstow Town Centre Area Action Plan
Wood Street Area Action Plan
Unitary Development Plan, 2006
UDP background
Unitary Development Plan review, 2005
Annual monitoring report
Supplementary Planning guidance
Planning and economic research
Economic update - Olympics report
Planning portal
Conservation and listed buildings
Locally listed buildings consultation
Local heritage and history
Archaeological
Excavations and surveys
Archaeological sites and ancient monuments
Family history
Heritage Plaques in Waltham Forest
Listed Buildings
Listed buildings, 1-50
Listed buildings, 51-107
War memorials
Conservation leaflets
Reporting a street problem
Flooding (drains and gullies)
Street care and cleaning
Fly tipping
Fly posting
Graffiti
Graffiti - frequently asked questions
Enviro crime enforcement
Fixed penalty notice
Dead animals
Junior streetwatchers
Streetwatchers scheme
Walthamstow Market
Walthamstow Wetlands project
Wiping out enviro-crime
The story so far...
Report it
Fly tipping
Your legal duty
Dirty Front Gardens
Estate agent signs
Litter
Dog fouling
The shame on you gallery
Spring clean
Orphan sites
Orphan sites completed projects 2011
Orphan sites completed projects 2010
Love your borough
Love Your Borough Awards 2012
Best Kept Front Garden Award 2012
Best Kept Front Garden Award
Terms and conditions
Help out of the recession
Money matters
Individuals and families
Jobs and training
Help for local businesses
Health and well-being
Housing
Housing options
Applying for Council Housing
Online registration FAQ
Bidding FAQ
Allocations FAQ
General housing FAQ
Ascham Homes
Repairing Council Homes
Tenants' participation
Decent Homes
Moving On Up
Mutual exchange
Useful transfer scheme
Tenancy succession
Finding a place to live
Affordable housing
Rent Deposit Schemes
Information for Landlords
Homelessness
Housing advice
Housing advice for disabled people
Mortgage problems
Rent and housing benefit problems
Waltham Forest Sanctuary scheme
Housing leaflets and forms
Housing application forms
Leaflets and publications
Housing publications translations
Housing policies and performance
Customer Survey
Decent Homes Standard
Empty Property Strategy
Home Energy Conservation
Homelessness Strategy, 2007-2012
Rent setting
Private housing
Keeping warm in winter
Empty Properties
Business/Empty Property Grant
Home improvements
Landlord accreditation
Private Housing Forum
Thermal imaging
Private sector leasing
Details of the Leasing Scheme
Joining the Scheme
Property standards
Housing standards
Property grants
Renovation grants
Disabled facility grants
Housing Health and Safety Rating System
Houses in multiple occupation
HMO - Health and Safety inspections
Licensing of Houses in Multiple Occupation
Frequently Asked Questions: HMOs
House inspection
Supported and sheltered housing
Contact Housing Services
Making a complaint
OneCard
OneCard frequently asked questions
OneCard in schools frequently asked questions
Strategic housing
Jobs and careers
Back to work
Council jobs
Using the job site
Applying for a council job
Important information on the Asylum and Immigration Act
Benefits and Conditions of Employment
Council pay and grading structure
Equal opportunities
Disability policy
Disability Two Ticks symbol
Teacher recruitment
Working in childcare
Legal services
Anti fraud and corruption
Fair Processing
National Fraud Initiative
Legal advice
Community legal services
Financial Deputies and Appointees
Births
Re-registering a birth
Birth fees payable
Registering a birth
Historical birth searches
Citizenship ceremonies
Nationality checking service fees
Deaths
Registration of deaths
Stillbirths
Marriages and Civil Partnerships
Historical marriage searches
Becoming an approved marriage/civil venue
Contact us
Forest Suite at the Register Office
Married - England and Wales
Marriage - Outside of England and Wales
Marriage - Immigration Control
Intention to Marry
Special licences for marriages and civil partnerships
Marriage fees
Marriage - Renew Vows
Marriage - Housebound
Civil partnerships
Special licences for marriages and civil partnerships
Funerals
Naming ceremonies
Copies of certificates for births, deaths and marriages
Contact the Register Office
Leisure and culture
Arts and events
Children's activities
Halls for hire
Walthamstow Assembly Hall
Chingford Assembly Hall
How to book a hall
Reduced hire charges
Frequently asked questions
Libraries
Computer hire
Events in libraries
Free WiFi
Great reads
Healthy Living Points
Home Delivery Service
How to join the library
Library charges
Library Review
October 2011 Cabinet report
June 2011 Cabinet report
Local libraries
Hale End
Hale End Library User Group
Harrow Green
Higham Hill
Lea Bridge
Leyton
Leytonstone
North Chingford
South Chingford
Walthamstow
Wood Street
Online resources
Reading groups
Regular activities in libraries
Young people's services
Bookstart
Homework clubs
School visits to Libraries
Contact the Library Service
Museums and galleries
Archives and Local Studies Library
About Us
Visiting us
Schools and learning
Get involved
Resources
Contact us
William Morris Gallery
Development Project
Support us
History
Schools and learning
Research and images
Shop
Get involved
Contact the Gallery
Morris resources
Vestry House Museum
About us
What's on
Visiting us
Schools and learning
Resources
Garden
Shop
Venue hire
Get involved
Contact the Museum
Related links
Donations and bequests
Parks and recreation
Parks and open spaces
Adopt a flower bed
Adopt a tree scheme
Green Flag awards
Friends of Parks
Abbotts Park
Coronation Gardens
Lloyd Park
Memorial Park
Ridgeway Park
Langthorne Park
Parks
Parks and open spaces frequently asked questions
Open spaces
Playing fields
Playgrounds
Playing fields, hire charges and booking forms
Trees in Waltham Forest
Trees frequently asked questions
Tree management
Allotments
Allotments frequently asked questions
Grow your own - 10 point plan
Green Celebrations - green events
Places of interest
Beckham trail
Sport and leisure
CSPAN Waltham Forest
Sports club development
50 plus activities
Club sport events
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