Can I have a Rent Book?
By law, a landlord has to provide a rent book to somebody who pays rent weekly, unless the rent includes a substantial payment for meals.
The rent book must contain:
- The name and address of the landlord and the landlord’s agent if there is one
- The amount of rent to be paid
- Description of the property for rent
If you pay rent weekly and your landlord fails to provide you with a rent book or the required information they have committed an offence, and in some cases may be prosecuted by the Council. If you ask your landlord for a rent book with this information but they do not give it to you, you should contact:
Tenancy Relations Service
Tenancy Relations Officer
Consumer Protection
154 Blackhorse Road
Walthamstow E17 6NW
Tel 020 8496 3000
If you do not pay rent weekly you are not entitled to a rent book. However, you should make sure you get receipts for your rent, or pay by cheque or standing order to prove you have paid.
Contact Us:
Housing Services
Cedar Wood House
2d Fulbourne Road
Walthamstow E17 4GG (map)
Tel: 020 8496 3000
Fax: 020 8496 5431
Opening hours
9am – 4.30pm Monday to Thursday
10am – 4.30pm Friday
